Approval Specialist 45-50K Job Vacancy in Complete Merchant Solutions – Nexio Orem, UT 84097 – Latest Jobs in Orem, UT 84097 – updated today
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Company Name : Complete Merchant Solutions – Nexio
Location : Orem, UT 84097
Position : Approval Specialist 45-50K
Job Description : The Approval Specialist will build relationships with internal departments and work closely with merchants to ensure they receive superior support and service throughout the onboarding process.
Your daily tasks would include but are not limited to:
Work closely with sales reps in organizing the underwriting process to help ensure quality and efficiency in the approval of merchant account inquiries
Communicate with underwriting and the merchant to gather/clarify important documents to move forward with the merchant approval process
Inbound calls, outbound calls and email correspondence between departments and merchants
Manage and record deal progression through sales CRM
Position Requirements
Must have a positive, results-oriented attitude
Excellent verbal (phone) and written communication skills
Ability to work in a fast-paced environment
Detail-oriented, ensuring tasks are completed fully and accurately – we deal with a lot of data
A people person and ability to handle a wide variety of customer types
Motivated and reliable
Required Qualities
High School Diploma or equivalent
Customer support experience (a plus)
General understanding of the credit card processing industry
Preferred Qualities
Comfortable with outbound/inbound phone calls (this is not a call center but you will be required to make phone calls on leads to help with the progression)
Outlook knowledge
Experience in CRMs or other external tools that help to organize workflow and sale cycles
Sales experience, this is not a “sales” position but having an understanding/experience about sales can add value to progressing the approval process
Job Type: Full-time
Pay: $45,000.00 – $50,000.00 per year
Schedule:
Monday to Friday
Education:
High school or equivalent (Preferred)
Work Location: One location
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