Asst. Officer, Specialist, Contact Centre, Corporate Banking, Technology and Operations Job Vacancy in DBS Bank Tamil Nadu – Latest Jobs in Tamil Nadu
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Company Name : DBS Bank
Location : Tamil Nadu
Position : Asst. Officer, Specialist, Contact Centre, Corporate Banking, Technology and Operations
Job Description : Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job duties and responsibilities:
To answer all phone & email enquiries from customers on banking products, accounts and services in an effective and efficient manner
To understand customer’s needs and provide solution / attention to them
To fulfil customer requests, ensuring total customer satisfaction
To demonstrate strong work commitment and work ethic
To solicit customer feedback
To adhere to schedule of work & be available for deployment at short notice when on standby
Open to work shifts across Monday to Sunday (it is not 24/7).
Experience
Minimum 3- 5 years of Banking experience.
Experience in Indian Banking industry
Experience in working with banking / financial institution in corporate banking, Trade, Cash & tax
Experience in phone banking operations
Understanding of RBI Regulations
Working knowledge of Trade, Trade finance, Payments, collections, ITT OTT and Electronic Bank and debit cards, Account opening, and loans is an added advantage
Excellent Communication skills, good writing skills
Willingness to learn new product
Technical Competencies
Experience in Indian Banking industry
Experience in working with banking / financial institution in corporate banking, Trade, Cash & tax
Experience in phone banking operations
Understanding of RBI Regulations
Working knowledge of Trade, Trade finance, Payments, collections, ITT OTT and Electronic Bank and debit cards, Account opening, and loans is an added advantage
Education
Graduate / Post Graduate
Primary Location: India-Tamil Nadu-Chennai
Job: Customer Service
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Mar 22, 2022, 11:53:13 PM
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