Background Verification Analyst Job Vacancy in Entrata Lehi, UT 84043 – Latest Jobs in Lehi, UT 84043 – updated today

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Company Name : Entrata
Location : Lehi, UT 84043
Position : Background Verification Analyst

Job Description : Entrata’s Background Verification Analyst is who we rely on to accurately execute the manual criminal review processes and develop expert knowledge of consumer rights and disputes. This person helps our clients understand and successfully utilize our software and screening report results. As part of our Resident Verify team, based in Lehi, UT (remote work available), this role requires the ability to be a highly motivated, detail-oriented, fast worker, who is organized, with great soft skills, and can adhere to federal and state consumer reporting regulations.

Responsibilities will include

Exercise accurately considerable judgment when reviewing criminal records of applicants to reduce the risk for our customers Become an expert in the screening software and understand Fair Credit Reporting Act(FCRA) regulations Successfully meet very strict deadlines regulated both by FCRA and our Service Level Agreements Be available to answer phone calls and emails both externally and internally Teach clients and consumers the next steps in the screening process Explain in detail the results of a screening report Review all open tasks and provide updates to clients and consumers as they are available Provide assistance to your peers and co-workers as needed Attend weekly training and team meetings

Minimum Qualifications

Must demonstrate high attention to detail while working at a fast pace Ability to learn processes and procedures quickly Excellent communication skills Ability to follow rules and regulations Maintain a professional attitude and be willing to work with others Be able to handle and de-escalate high-stress conversations over the phone A willingness to learn and be coached

Preferred Qualifications

Experience working with sensitive information Experience having difficult conversations and telling people no Experience working in the multi-family housing industry Bachelor’s degree

Benefits

Medical, Dental, and Vision Benefits 401K with Matching Life Insurance Flexible Spending Account Short-term and Long-term Disability

When Entrata claims “Be the Joneses” as one of our core values, we mean what we say. We have been setting the standard for property management technology for nearly 20 years and continue to lead innovation in an industry that provides housing to tens of thousands of apartment communities around the world. People who come to work at Entrata are the Real Deal: straight-talking, forward-thinking, hard workers who come together both to collaborate and to have a good time.

But members of the ’Jones Family’ aren’t just smart and ambitious, they’re the living embodiment of another core Value: “Be Excellent to Each Other.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work; a place where we live by the words “Business in the Front, Party in the Back.” Will you join us?

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