CALL CENTER AGENT Job Vacancy in AG Services LLC Abu Dhabi – Latest Jobs in Abu Dhabi – updated today

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Full Details :
Company Name : AG Services LLC
Location : Abu Dhabi
Position : CALL CENTER AGENT

Job Description : Description
Hiring a Call Center Agent for Abu Dhabi.
Key Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Key Requirements:

Bachelor degree holder.
Three years experience working as Call center Agent.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software.

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Post Tags : , Abu Dhabi, jobs in Abu Dhabi, CALL CENTER AGENT jobs in Abu Dhabi

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