Call Center Representative Job Vacancy in Foothill Credit Union Arcadia, CA 91007 – Latest Jobs in Arcadia, CA 91007 – updated today
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Company Name : Foothill Credit Union
Location : Arcadia, CA 91007
Position : Call Center Representative
Job Description : Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that exceed their expectations each and every time.
Incumbents in this position…
have experience working in a credit union or banking call center environment
are passionate about helping people
are enthusiastic, energetic and friendly
are goal oriented
This position is responsible for providing a variety of service functions via the telephone relating to savings, checking, loans, account maintenance and membership. You will provide our members with account counseling and education along with initiating resolutions for member issues including servicing and promoting credit union products and services and processing member transactions. Qualified candidates must have outstanding customer service skills, communication skills and the ability to work in a fast-paced environment.
Responsibilities include:
Respond to member inquires and requests on account information, ATM/Debit card issues, statements, copies of checks, stop payments, quote rates and payoff on loans, wire transfers and Home Banking
Quotes payoff’s on loans and provides general loan information
Accurately and professionally open share, checking, certificates, IRA’s and other depository service accounts
Actively support organizational goals and promotions
Experience:
Minimum 1 year call center experience within a credit union or banking environment
Bilingual Spanish a plus
Must enjoy working with the public and building service relationships
Ability to read and understand credit reports and account records
Ability to organize and prioritize workflow
Excellent oral and written communication skills
Ability to handle multiple priorities and maintain high work quality
Other Requirements:
Proof of full COVID-19 vaccination or a reasonable accommodation may be requested
In addition to an exciting work environment, as part of the Foothill Credit Union team, we offer the following benefits:
Remote work available
Employer paid Medical, Dental and Vision Benefits
401(k) Plan with a $1 for $1 Company Match up to 6%
Profit Sharing Opportunity
18 Paid Time-Off Days (increases with tenure)
Up to 10 Paid Holidays
Incentive Awards and Recognition Programs
Employee Development Programs
Educational Reimbursement
Job Type: Full-time
Pay: $18.05 – $27.07 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Work from home
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
Education:
High school or equivalent (Preferred)
Experience:
Credit Union or Banking: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location: One location
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Post Tags : , Arcadia, CA 91007, jobs in Arcadia, CA 91007, Call Center Representative jobs in Arcadia, CA 91007
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