CEC Relationship Officer – Outbound-Customer Experience Center-Contact Centre Outbound Job Vacancy in Kotak Mahindra Thane, Maharashtra – Latest Jobs in Thane, Maharashtra
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Company Name : Kotak Mahindra
Location : Thane, Maharashtra
Position : CEC Relationship Officer – Outbound-Customer Experience Center-Contact Centre Outbound
Job Description : Job Role :
Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category – A priority customers.
Sources new bank customers through Lead generation model and responsible for conversion from external field support
Ensures high levels of customer service orientation and application of bank policy.
Cross sells bank products to existing set of customers.
Informs customers of new products or product enhancements to further expand the banking relationship.
Plans and conducts special sales initiatives prospective and existing clients through different Product Managers
Coordinates with other group companies to provide seamless access to other products.
Maintains complete relationship record for assigned customer accounts.
Job Description :
Graduate with 4 -6 years of experience or Post Graduate with 2 -4 years of experience
Certified in AMFI/IRDA
Excellent communication skills – Verbal & Written
Flair for Sales
Flexible to get scattered 8 Week Offs in a month with 9hours shift
Good listening skills and strong communication abilities.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
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