Community Moderator (Discord) Job Vacancy in Autograph Santa Monica, CA – Latest Jobs in Santa Monica, CA – updated today
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Full Details :
Company Name : Autograph
Location : Santa Monica, CA
Position : Community Moderator (Discord)
Job Description : What is Autograph?
Autograph is an NFT platform that brings together the most iconic brands and legendary names in sports, entertainment and culture to create unique digital collections and experiences for our users. Co-founded by Tom Brady and headquartered in Los Angeles, Autograph is ushering in a new era of collecting through a streamlined and inclusive process, authentic and creative products and exclusive partnerships.
The Role:
We are looking for a Community Moderator (particularly for Discord) to join Autograph. You will have the opportunity to grow, moderate, and drive engagement within a new community. You will be responsible for managing all community interactions and customer support across all Social Media and Chat platforms. To be an ideal candidate, you should have great communication and be a patient, empathetic listener. You should also be a good problem solver with effective time management and a willingness to grow and improve.
Responsibilities:
Work with our team to ensure a consistency across our social and community platforms
Ensure positive user sentiment and address community concerns
Track data and analytics acquired from community engagement
Work closely with the business to ensure ongoing activities within the community are meeting Growth metrics
Execute on community strategies to actively engage a consumer base across Twitter and Discord.
Minimum Qualifications:
Excellent knowledge of the NFT and Crypto industry.
1-2 year experience utilizing the Discord platform
Ability to adapt to an array of ever-changing conditions, manage multiple tasks, and efficiently manage deadlines
Aptitude to vigorously and professionally represent the Company’s core values and mission when interacting with external parties
Strong written and verbal communication skills
Excellent interpersonal skills
Self-starter, proactive mindset, strong work ethic, and ability to work closely with, and collaborate effectively with, cross-functional team leads
What we offer:
We are building a culture centered around hard-work and mutual respect. We offer top-of-the-line benefits including, but not limited to, medical, dental and vision.
To best reflect our partners, collectors, and the culture around us internally, we are striving to create a workforce that brings to bear different viewpoints and experiences. We are actively working to create a culture here at Autograph which promotes equity and inclusion for all voices and allows our employees to bring their full and authentic selves to work everyday.
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