Concessioner Job Vacancy in Chicago Shakespeare Theater Chicago, IL 60611 – Latest Jobs in Chicago, IL 60611 – updated today

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Company Name : Chicago Shakespeare Theater
Location : Chicago, IL 60611
Position : Concessioner

Job Description : PLEASE APPLY AT THIS LINK: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=25843&clientkey=4621FBE113149577F5420D7C0E70621D
JOB DESCRIPTION
ConcessionerThe Concessioner is responsible for maintaining operations and assisting customers in lobby concessions stands. This position assists in setting the example and ensuring the highest level of guest experience in concessions and reports to the House Manager.
Organizational OverviewA Regional Tony Award recipient, Chicago Shakespeare Theater produces a year-round season—featuring plays, musicals, world premieres, family productions, and theatrical presentations from around the globe—alongside education programming for students, teachers, and lifelong learners, and creative community engagement with the city’s artists and neighborhoods.
Founded in 1986, the Theater has evolved and expanded to present as many as twenty productions and 650 performances annually and has been honored with numerous national and international awards. Chicago Shakespeare is the city’s leading presenter of international work and has toured its own productions to five continents. Dedicated to welcoming the next generation of theatergoers, one in four audience members is under the age of eighteen.
As a non-profit organization, Chicago Shakespeare is committed to approaching its work onstage and in the community with the values of service, ingenuity, and collaboration. The Theater strives to engage today’s artists and audiences in active and critical conversations with the work of the Theater’s namesake playwright, William Shakespeare.
Located on Chicago’s iconic Navy Pier, Chicago Shakespeare’s campus features the Jentes Family Courtyard Theater, The Yard at Chicago Shakespeare, and the Thoma Theater Upstairs. Onstage, in classrooms and neighborhoods across the city, and in venues around the world, Chicago Shakespeare is a multifaceted cultural hub—inviting audiences, artists, and community members to share powerful stories that connect us. www.chicagoshakes.com
Commitment to Inclusion, Diversity, Equity and AccessChicago Shakespeare Theater is deeply committed to creating and sustaining an organizational culture that values diversity, inclusion, and equity, as well as promoting a safe, supportive, and collaborative work environment. www.chicagoshakes.com/ideatoaction
Essential Responsibilities

Greet and serving guests at the registers; taking orders and serving snacks and beverages to customers in a fast-paced environment
Cash handling and accepting payments via debit and credit cards
Reconciling sales reports and registers at the end of every shift
Replenishing concessions serving stations
Cleaning and maintaining orderly counters, service areas, and concessions displays
Managing inventory; assessing inventory and preparing product orders as necessary
Stocking and restocking inventory items as necessary
Expediting resolution of patron conflicts and concerns, elevating to the House Manager as necessary
In the event of an emergency, directing patrons and staff to safety
Breaking down concessions areas before the end of show for patron egress

Qualifications

Excellent customer service instincts aligned with company mission and core values
Ability to greet all patrons with enthusiasm, warmth, and a positive attitude as a key public facing representative for the Theater
Must be over 21 years of age
Must provide proof of BASSET certification or be willing to undergo BASSET certification process
Prior concessions and bar experience preferred including Square or other POS systems
Previous experience in the hospitality industry in a professional venue
Attention to detail, especially in excellent cash handling skills and knowledge of daily sales reporting
Ability to deal effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise, and firmness
Must be able to multi-task and be self-motivated, with a sense of urgency and the ability to prioritize tasks and leverage problem solving skills
Generally proficient with computers, iPads, Square hardware, and basic office equipment
Excellent verbal communication skills
Proficient with two-way radio communication with the ability to hear conversation through an earpiece during the performance
Must be able to lift up to 50 lbs

Pay & Benefits

Part time, hourly, seasonal
Rate: $17-19/hour

Job Type: Part-time
Pay: $17.00 – $19.00 per hour
Schedule:

Day shift
Night shift
Weekend availability

COVID-19 considerations:Proof of COVID-19 vaccination is required for employment.
Work Location: One location

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Post Tags : , Chicago, IL 60611, jobs in Chicago, IL 60611, Concessioner jobs in Chicago, IL 60611

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