Contact Center Technology Operations Application Developer Job Vacancy in Accenture Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Accenture
Location : Bengaluru, Karnataka
Position : Contact Center Technology Operations Application Developer
Job Description : About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Developer
Project Role Description :Design, build and configure applications to meet business process and application requirements.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :
Good To Have Skills :
Job Requirements :
Key Responsibilities : Role: Genesys App conf DeveloperTechnical Skill: Genesys Routing Developer – IRD Genesys IRD Routing Voice Auto Attendant Configuration Genesys Real Time Reporting – CCPulse Good exposure in troubleshooting calls and addressing issues Genesys Framework
Technical Experience : Experience in any one of the following Genesys skills is must, 1 Genesys Framework 2 Genesys Routing Development 3 Genesys Operations Support
Professional Attributes : – Good Contact Center Testing Experience Genesys is better to have – Good knowledge in Call Tree Test Scripting – Good knowledge in Call flow Test execution – Defect Management – Genesys Framework
15 years of full time education
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