CRM Executive Job Vacancy in THE PLATINUM TOWERS Pune, Maharashtra – Latest Jobs in Pune, Maharashtra

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Full Details :
Company Name : THE PLATINUM TOWERS
Location : Pune, Maharashtra
Position : CRM Executive

Job Description : Roles and Responsibilities:
To handhold the customer through the post sales process till possession.
Getting the KYC Documents and Sending Welcome mail once client Pays Token Cheque.
Collecting the Total Token Money and getting the Booking Form
Agreement Preparation and Registration Coordination at Haveli.
Generating and Sending the Demand Letters on Time and ensuring Timely collection of Due Amount
Providing Clients with Requisite Documents in Lieu of Loan Disbursement
Coordinating with the bank for disbursements
Dispatch of Receipts for Payments Made
Service Tax, TDS and MVAT Computation and Ensuring that the same is collected from the clients
Possession process to be completed and handover possessions in completed projects
Dealing with issues and responding to customer complaints & grievances
MIS report generation and analysis

Desired Candidate Profile:
Graduate or MBA with 2-3 years of experience
Excellent telephone skills (regular phone contact with team required)
Advanced knowledge and extensive hands on experience with ERP, Microsoft Office – Word, Excel including macros, PowerPoint.
Familiarity with databases, and the ability to manipulate/analyse data
Languages – Marathi/Hindi/English

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