Customer Care Data Specialist Job Vacancy in Merieux NutriSciences Chicago, IL 60611 – Latest Jobs in Chicago, IL 60611 – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Merieux NutriSciences
Location : Chicago, IL 60611
Position : Customer Care Data Specialist

Job Description : Customer Care Data SpecialistChicagoRegularThis position is located at our corporate office 3 days in office and 2 days work remote. Looking for someone who can manage large data sets, data organizational skills, CRM and ERP experience preferred but not required.Day to Day: Working together as a customer support data team to address customer specific issues as it pertains to customer data.
MERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!YOUR DAY TO DAY LIFEWe are looking for a Customer Care Data Specialist in 401 N Michigan Ave, Suite 1400, Chicago, IL 60611 USA. Your mission will be to:

Ensures compliance of all NA MXNS business units’ customer data by following Customer Care departmental SOP’s for completing new customer set ups including: proper use of customer account sheets (CAS), welcome process, ensuring the proper selection and lab approval of test codes, utilizes the proper set up for pricing, and assigning accounts to the proper Customer Care pod. CCDS will be fully responsible for customer set ups and will work in collaboration with CCRs for premier and key accounts where setups may be more complex and specialized based on the customer needs.
Responsible for the completeness (integrity) of all customer data in the three synchronized systems, LIMs (Laboratory Information Management system, JD Edwards ERP and CRM system.
Responsible for troubleshooting any data integration issues that may occur during the synchronization process and escalating as needed to management and IT to resolve.
Responsible for investigating any missing or incorrect customer account information.
Update LIMS / CRM / JDE with any modifications to customer account information (data records) such as primary person changes, address, phone, and fax numbers.
Assist with PO updates and blanket PO set up.
Assist CCRs with customer complaints including the management of billing issues and investigate possible solutions as they may pertain to data related issues.
Create and update customized Sample Analysis Request Forms (SARFs) for the customer.
Maintain knowledge of Laboratory Information Management System (LIMS), CRM and JDE that is required to complete job responsibilities.
Support corporate quality and continuous improvement process.
Perform other related duties as needed.

YOUR PROFILE

One (1) plus years experience in a Customer Service food or beverage industry
BS/BA degree or equivalent work experience will be considered
This position requires a broad knowledge of computer software and data entering skills to input data into the LIMS, CRM and JDE and generate special reports.
Technical computer acumen is required to identify and troubleshoot data integration issues that may occur between synchronized systems.

Required skills:

Organizational skills are required to keep track of all customer set up requests and documentation.
Time management skills are required to ensure that customer setups are completed efficiently based on the service level agreements prior to samples arriving at the labs.
Written and oral communication skills are essential to obtain or clarify set up instructions with customers.
General office skills are useful to complete faxing, filing, and other related duties for the department.

***WHY JOIN US?** *Because you would contribute to an inspiring Public Health purpose,* supported by long-term and visionary shareholders.**

Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
Because you would grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.
*Ready for the journey?

***To apply please click on ‘Apply now’ button*
Location: 401 N. Michigan Ave, Suite 1400
Job Type: Full-time
Pay: $50,000.00 – $55,000.00 per year

This post is listed Under Jobs in general jobs

Post Tags : , Chicago, IL 60611, jobs in Chicago, IL 60611, Customer Care Data Specialist jobs in Chicago, IL 60611

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company