Customer Delight Champ Job Vacancy in Rebel Foods Pune, Maharashtra – Latest Jobs in Pune, Maharashtra
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Rebel Foods
Location : Pune, Maharashtra
Position : Customer Delight Champ
Job Description : Pune, Maharashtra, India
Department
Customer Delight
Job posted on
Apr 29, 2021
Employment type
Permanent
Experience range
1 year – 5 years
About Us:
We are surrounded by the world’s leading consumer companies led by technology – Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world’s most valuable restaurant company on the internet, superfast.
The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build ‘The World’s Largest Internet Restaurant Company’ in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been build on a simple system – The Rebel Operating Model.
While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.
We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.
About Customer Delight Team
Customer Delight team is the heart of Rebel Foods with an aim to provide a Unique, Memorable Delightful
and Sure (UMDS) experience to all the customers throughout their journey. A team that is always excited
to help customers crossing extra miles. Acting as real advocates to customers when needed.
We leverage and maximize the true potential of what we have built over the years, since our inception in
2012 and are set to fuel the next biggest revenue channel for Rebel. Read more about it here:
About the role
Just imagine when you are a customer and need help. The first thought each individual may get is to call the customer care, because there is someone who is really a specialist and also keen in solving your query.
· Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively.
We are looking out for someone who can come onboard to play this very critical and collaborative role. Following is the background we are looking for:- Minimum experience – 1 year
Education – Minimum Graduation Candidates should have good communication skills with active listening skills
Ability to multitask, set priorities and manage time effectively.
The Rebel Culture
Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of
our culture, how Rebel conducts itself and who will fit into the company.
If you find this interesting please reach out to me with answers to the following questions.
1. Why do you want to join Rebel Foods?
2. What makes you the right person for this role?
3. One example of where you created something unique through Customer First Thinking.
This post is listed Under Jobs in administration
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company