Customer Relations Representative Job Vacancy in Good Tree Los Angeles, CA 90015 – Latest Jobs in Los Angeles, CA 90015 – updated today

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Company Name : Good Tree
Location : Los Angeles, CA 90015
Position : Customer Relations Representative

Job Description : COMPANY CULTURE AND MISSIONOur mission is to empower and create more entrepreneurs of color in the cannabis industry.An industry that once negatively impacted people of color is now used to empower.Our company culture offers true flexibility, the freedom to be creative and grow within the organization. We value entrepreneurial expression that is expressed through innovation and freedom to be creative. We focus on creating a clear purpose and dedicate focus on employee happiness.RESPONSIBILITIESGood Tree is known for being vertically integrated which allows you to offer the best deals to our patients. As a part of our Customer Relations team, you’re charged with creating meaningful relationships with our patients through product recommendations and superior customer service. You are creative and driven which allows you to create these meaningful relationships with our patients while working remotely.You’re comfortable with numbers and drawing insight through stats and analytics. Good Tree is data-driven and uses data to evaluate areas of opportunity. You pride yourself in working in a team environment and are able to communicate effectively through the multiple channels of communication that are provided.
Good Tree is fast-paced and is constantly evolving to keep up with delivery demand. As a Customer Relations specialist, you are able to respond to customer escalation in a productive manner that ensures customer retention. You’re comfortable with company developments to ensure efficiency. You are able to provide your unique skill set to add value and contribute to our company development.PERFORMANCE OBJECTIVES

Upsell by providing unique deals: Understanding how to leverage Good Trees virtually integrated infrastructure to create bulk deals for our patients.
Retain new customers: Focusing on adding value to every patient interaction by providing superior customer service that boosts customer retention.
Analyze data for personal development: Using company data and personal data to identify opportunities to improve.

MINIMUM QUALIFICATIONSOver the age of 21One year of experience in a fast-paced sales environmentOne year experience in customer service
Must have excellent communication and organizational skills to ensure customer satisfaction and customer retention and understands how to leverage Good Tree’s virtually integrated infrastructure to create bulk deals for our patients.
Provides quality service to customers by responding to inquiries and concerns, updating customer accounts in the database accurately, posting their payments, resolving any potential complaints, and up-selling new products and services. Processing orders, and confirming delivery details in a high volume environment.
PREFERRED QUALIFICATIONBA/BS Degree in Business Management or related fieldKnowledge of the Cannabis industry
We look forward to reading your application!
Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to creating an inclusive environment for all staff and employees.Job Types: Full-time , Part-timePay: $20.00 – $25.00 per hour
Job Types: Full-time, Part-time
Pay: $19.00 – $25.00 per hour
Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Vision insurance

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Overtime
Weekend availability

Ability to commute/relocate:

Los Angeles, CA 90015: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you able to report to our Montebello location for your shift? please respond yes or no

Education:

Bachelor’s (Required)

Experience:

Customer service: 2 years (Required)
Sales: 2 years (Required)

Work Location: One location

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Post Tags : , Los Angeles, CA 90015, jobs in Los Angeles, CA 90015, Customer Relations Representative jobs in Los Angeles, CA 90015

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