Customer Service Agent -Airline Interline Passenger Support Job Vacancy in McGee Air Services Los Angeles, CA 90045 – Latest Jobs in Los Angeles, CA 90045 – updated today
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Company Name : McGee Air Services
Location : Los Angeles, CA 90045
Position : Customer Service Agent -Airline Interline Passenger Support
Job Description : Interline Passenger Support Agents are key members of McGee and perform duties necessary to ensure a positive passenger experience. This role works in a fast-paced environment and provides clear direction and baggage assistance to passengers as they transition between the International and Domestic terminals.
KEY RESPONSIBILITIES
Maintain a high level of focus on customer service while exhibiting patience and compassion
Assists customers with travel needs including directions and general travel questions
Assists passengers with the recheck and the handling of their baggage
Accurately performs baggage scanning duties utilizing hand-held scanning devices
Executes tasks with safety and compliance at the forefront at all times and report potential hazards and threats
Act in accordance with the values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride at all times and portray a positive image in this customer-facing role
QUALIFICATIONS
Previous customer service experience required
Ability to work at a constant and quick pace for up to two consecutive hours
Exceptional interpersonal skills with an ability to get along with others
Perform work according to set procedures
Anticipating needs of others in a fast-paced environment
Understanding and interpreting flight schedules and airline flight destination information
Must have the ability to lift up to 75 pounds on a frequent basis
Ability to receive and communicate information in English
Able to work a schedule encompassing weekends and holidays
Obtaining and maintaining airport security clearance and by passing background criminal history check
Reliable attendance and punctuality required
High school diploma or equivalent preferred
Must be at least 18 years of age
Must be authorized to work in the U.S.
CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.
Equal Opportunity Employer/Veterans/Disabled
McGee Air Services an Alaska Airlines company
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Post Tags : , Los Angeles, CA 90045, jobs in Los Angeles, CA 90045, Customer Service Agent -Airline Interline Passenger Support jobs in Los Angeles, CA 90045
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