Customer Service Representative Job Vacancy in Scott Hale Plumbing, Heating, and Air Murray, UT 84107 – Latest Jobs in Murray, UT 84107 – updated today
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Company Name : Scott Hale Plumbing, Heating, and Air
Location : Murray, UT 84107
Position : Customer Service Representative
Job Description : Click “Apply On Company Website” and our recruiting assistant, Olivia, will help you schedule an immediate interview with our team!
Scott Hale Plumbing, Heating & Air is looking for exceptional customer service representative to help us achieve profitable revenue. As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.
Pay Range: $17.00-$22.00 per/hr
Benefits
Health Insurance, medical, dental and vision available 401k
Paid holidays and vacation (after initial waiting period)
On site gym
Weekly and Monthly incentives
Responsibilities
Convert incoming customer calls into booked service appointments.
Deliver call scripts with an authentic cadence; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company’s plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.
Requirements
Proven track record in customer service.
IT competent; good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Ability to build trust and demonstrate empathy.
Engaging personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, flexible and great attitude on life.
Scott Hale Plumbing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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