Customer Service Representative Job Vacancy in State of Utah Salt Lake County, UT – Latest Jobs in Salt Lake County, UT – updated today

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Full Details :
Company Name : State of Utah
Location : Salt Lake County, UT
Position : Customer Service Representative

Job Description : Job Description

This recruitment shall remain open until all of the vacancies have been filled. Are you committed to providing the best customer service? Do you enjoy working in a fast paced, call center environment? Working in a collaborative and engaging environment, you will have the chance to interact with people over the telephone. The Division of Motor Vehicles/Motor Vehicle Call Center is currently looking for a skilled and motivated individual person to fill its Customer Service Representative position. You must be current on your state and federal tax filings and pass a FBI level background check.

Principle Duties
The
Motor Vehicle Call Center is looking for a Customer Service Representative to assist customers over the telephone with questions and requirements. This person will assist the customers:

Over the telephone by

Explaining rules and regulations in regards to the Motor Vehicle Division
Following policy and procedures in regards to the Motor Vehicle Division
Guiding and assisting customers in completing motor vehicle transactions

Using the Motor Vehicle system by

Retrieving customer information from the motor vehicle database
Processing motor vehicle title and registration transactions
Processing/collecting fees for all motor vehicle processes
Processing various transactions, such as address changes, canceling vehicle registrations, etc.

The Ideal Candidate
The ideal candidate should have experience in the following:

Customer service
Professional written and oral communication skills
Call center environment
Attention to detail
Terrific people skills
Following instructions
Great listening skills

What’s in it for you?
You will receive great health and retirement benefits. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance. As an employee of the State of Utah, you will receive
11 paid holidays and your benefits start on your first day of employment. For more information in regards to the benefits package, click here.

The Agency
The
Division of Motor Vehicles (DMV) is a division of the
Utah State Tax Commission. The primary duty of the DMV is to issue title and registration for Utah vehicles, including passenger vehicles, trucks, trailers, motorcycles, motor homes, off-highway vehicles, boats, and snowmobiles. For more information about the Division of Motor Vehicles, click here.

Non-state employees are hired for this position at $14.31 an hour.
We are unable to negotiate hourly wage amounts.
DHRM rules apply for promotions/transfers for current state employees

Supplemental Information

Working Conditions

Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

Physical Requirements

Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Other Requirements

Personal tax filings and vehicle registrations must be current and complete.
You will be required to pass an FBI-level background check
For transfers or promotions, DHRM Rules apply

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Post Tags : , Salt Lake County, UT, jobs in Salt Lake County, UT, Customer Service Representative jobs in Salt Lake County, UT

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