Customer Service Retention ($1000 Signing Bonus) Job Vacancy in Edge Servicing Orem, UT 84058 – Latest Jobs in Orem, UT 84058 – updated today
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Company Name : Edge Servicing
Location : Orem, UT 84058
Position : Customer Service Retention ($1000 Signing Bonus)
Job Description : Company Description
Join one of America’s most successful and fastest growing pest control companies! In the last 13 years, Edge has become known for consistently delivering exceptional service to thousands of residential and commercial customers across the nation. (This is not a remote position)
Customer Service Retention Benefits
$1000 Signing Bonus
$22 – $28 / hour with commission
Medical and life insurance plans available for full-time employees
Structured advancement plan
All Sundays off
Coca-Cola Freestyle Machine
NBA Regulation sized indoor basketball court
State-of-the-art workout facility
Sauna
Pool table
Food Truck Wednesdays
Operating Hours:
Monday – Friday 7:00 am – 6:00 pm
Saturday 7:00 am – 5:00 pm
Job Description
Customer Retention is a growing department of Edge Pest Control. We are looking for positive and motivated individuals to join our team at our Corporate office in Orem, UT. In this role, you will work with customers who are considering discontinuing their services. You will help build value in the services Edge offers. Not only will you be able to enhance your strong communication skills, but you can take advantage of opportunities in a growing company with upbeat culture and a growth-minded atmosphere.
Customer Service Retention Responsibilities
Receive inbound calls from other departments to speak with customers who desire to cancel their service.
Make outgoing calls to customers who desire to end their service and customers who have already cancelled service.
In all situations, utilize principles of ownership to retain customers and assist those looking to restart.
Provide world-class level customer advocacy in every interaction.
Qualifications
Excellent verbal communication skills
2-years of support center or equivalent experience
Proficient computer/typing skills
Positive attitude and persistent work ethic
Proven team player
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