Customer Support Executive Job Vacancy in Techno Friend Lucknow, Uttar Pradesh – Latest Jobs in Lucknow, Uttar Pradesh
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Company Name : Techno Friend
Location : Lucknow, Uttar Pradesh
Position : Customer Support Executive
Job Description : Technical Support is hired to oversee and maintain the support for the in-house developed software.The skills are used in resolving technical issues concerning the software installed at client’s system.He will also support computer software integration by diagnosing and troubleshooting common problems.We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position.Technical support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.They need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Technical Support Responsibilities: Troubleshooting technical issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Managing multiple cases at one time.Job Types: Full-time, FresherSalary: ₹10,000.00 – ₹12,000.00 per monthSpeak with the employer+91-XXXXXXXXXXJob Types: Full-time, FresherSalary: ₹10,000.00 – ₹12,000.00 per monthSchedule:Day shiftMorning shiftSupplemental Pay:Performance bonusEducation:Diploma (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:Hindi (Preferred)English (Preferred)Speak with the employer+91-XXXXXXXXXX
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