Data Processor Job Vacancy in Affinity Express Pune, Maharashtra – Latest Jobs in Pune, Maharashtra
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Company Name : Affinity Express
Location : Pune, Maharashtra
Position : Data Processor
Job Description : Roles and Responsibilities
Job Title / Designation: Data Processing Job Description: Affinity Express is looking for an enthusiastic Data Processing Associate responsible for reviewing customer purchase orders for completeness and entering them into the order management system. This position involves coordinating with distributors to retrieve any information that has been missed in the original order. Additionally, our Data Processing Associates are required to update the information provided by the customer in the system to make crucial decisions surrounding pricing, ship methods, etc., to deliver the high standard service to our clients.
Desired Candidate Profile
Roles & Responsibilities:•Understanding of the order management system •Analyze transactions received and determine appropriate path for handling•Review Purchase Orders and other documentation at a granular level for completeness•Attach submitted files or download files for attachment to sales orders as needed•Make edits to existing orders as additional information is provided/obtained•Strong knowledge of international shipping terms, procedures, and prioritization of different shipments•Responsible for managing the complete life cycle of the order•Timely and accurately communicating to the customer on clarifications of the request •Fair knowledge of general order entry procedures, pricing, and replacement orders•Reviewing orders to ensure accurate and complete information is included•Strong ability to understand, communicate with, and effectively interact with people across cultures•Ensure service delivered to customers meets Key Performance Indicators (KPIs) including number of orders entered per hour, error percentage, credit & Claims, reworks, etc.•Escalate to next level when appropriate to do so•Strong problem-solving skills – demonstrated ability to close gaps and drive to root cause analysis•Proven ability to work well under pressure to meet order deadlines•Ability to multitask & focus on multiple issues at once•Ability to comprehend customer’s request •Detail-orientation and good analytical skills•High customer service orientation•Proficiency in Microsoft Office Suite, specifically Outlook, Word & ExcelSkills/Abilities:MANDATORY SKILLS / PROCESS ABILITIESSKILLSPROFICIENCY REQUIRED (HIGH, MEDIUM, LOW) English Language – Demonstrates an ability to read text, understand it’s meaning, and translate for useHigh Computer Skills:Demonstrates a general knowledge of computer skills and ability to navigate between programs to support a business workflow; familiarity with various document types such as email, attachments, Excel, etc.High Typing Skills:Typing speed of 35 wpm with a 100% accuracyHigh Analytical/Attention to Detail:Captures pertinent details; records details and notes in a concise manner; Utilized template texts as/when availableHigh Critical Thinking/Decision Making:Ability to perform an objective analysis of information presented and form a judgment on which to develop a solutionHigh Customer Focus:Delivers a customer experience that results in achieving the “Goal”High Focus in Times of High Volume:Exhibits the ability to selectively concentrate on tasks and activities while not becoming distracted by surrounding environmentHigh Goal-Driven: Motivated by setting and attaining specific targets and objectivesMedium Organizational Skills: Exhibits ability to work effectively within an organized routine and locate job aids efficiently as neededMedium Quality-Driven: Shows evidence of a commitment to quality and attaining quality objectivesHigh Shifts:Flexibility to work in rotational shifts in a 24×7 environmentHigh
Role:Data Engineer
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Functional Area:Data Science & Analytics
Role Category:Data Science & Machine Learning
Employment Type:Full Time, Permanent
Key Skills
Order ManagementPurchase OrderOrder Processing
Education
UG:Any Graduate
Company Profile
GLOBAL ADVERTISEMENT SERVICES PRIVATE LIMITED
AffinityX is the Leading white label Creative and marketing services partner behind the biggest names for SMBs. Founded in 2000, AffinityX is a company with over 2,000+ employees all around the world. We have brilliant and highly skilled teams in the USA, Serbia, UK, Pune, and Philippines that are committed to providing clients superior digital marketing services. Our global team deliver more than 5 million fast-turn jobs per year from programmatic campaigns, to websites, to HTML5 ads, to logos and more.
Company Info
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