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Company Name : Worley
Location : Navi Mumbai, Maharashtra
Position : Digital Solutions Consultant I (Operations Analyst)
Job Description : Company : Worley
: IND-MM-Navi Mumbai
: Digital Solutions
Employment Type : Employee
Job Level : Experienced
: Mar 21, 2022
: Apr 20, 2022
Reporting Manager Title : Principal Data Scientist
48,000 people. 49 countries. Over 120 office locations.
We’re not just engineers. We’re a global team of data scientists, consultants, construction workers and innovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals and resources get one step closer to solving our planet’s toughest issues. Climate change. The energy transition. Digital transformation. And how we can deliver a more sustainable world.?
Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. For more information, visit Worley.com
MAJOR ACCOUNTABILITIES OF POSITION:
What – How – Why
Technical understanding of generic system issues to assist with troubleshooting in production.
Analyze and handle post-production issues related to incidents/change requests and track it in accordance with processes and procedures
Create user guide and demo video for all digital solutions as well creative content for the Digital Group to be used for internal marketing of digital initiatives
Ability to coordinate with local and international clients to promote RPA, Data Visualization and Digital solutions as well as provide information in case of any queries
Prepare and execute Functional Test Cases for RPA solutions. Perform exhaustive testing to ensure quality delivery
Experience in Troubleshooting digital solution applications (L1 support) & well versed in SDLC activities.
Ability to quickly, accurately analyze issues reported for the digital RPA solutions that are in production and help with addressing any configuration/code issues.
Strong presentation and communication skills are a must – ability to promote digital solutions to Local and Global clients.
Build and maintain relationships with all stakeholders.
Must be comfortable creating PowerPoint presentations and written content for various Digital Topics when provided with some basic information.
Engagement as a proactive member of the workgroup and team player.
Professional and open communication to all internal and external interfaces.
Ability to take instruction and perform tasks accurately with minimal guidance.
Accurately report to management in a timely and effective manner.
Innovate on current processes to improve support operations.
Ad hoc tasks (such as operational tasks, internal documentation tasks and preparation of materials to promote digital solutions).
Strong English language verbal & written communication in proactive manner.
Strong flair for creating creative digital content.
RPA Experience will be an added advantage
Engineering/Digital Marketing background will be an added advantage
Industry Specific Experience:
3 – 5 year’s IT industry experience with exposure to handling post production/operational issues .
Education – Qualifications, Accreditation, Training:
A recognized degree or equivalent qualification/experience Certification, MBA in Digital Marketing/Engineering background preferred
What we offer you
Providing an agile culture and challenging work opportunities results in a positive work environment. Our people enjoy competitive compensation packages and a fun, personal, collaborative and safe working environment. We value equal employment opportunity and are committed to promoting fairness, equality and diversity.
Our policy is to conduct background checks for all candidates who accept an offer of employment with us.
If you have the passion and talent to keep up, it’s time to test the limits of what you can become. Find your future with Worley.
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