EAP Help Line Counselor-Remote Job Vacancy in Health Management Systems of America Detroit, MI 48226 – Latest Jobs in Detroit, MI 48226

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Company Name : Health Management Systems of America
Location : Detroit, MI 48226
Position : EAP Help Line Counselor-Remote

Job Description : About HMSA-Celebrating over 40 years award winning business, HMSA is a nationally recognized leader in the behavioral health care field. Established in 1980, HMSA is privately held independent corporation. HMSA has been providing quality, professional Employee Assistance Program services based on a resolution model that includes comprehensive assessment, short term problem resolution and, when clinically necessary, referral of individuals to long term treatment providers.HMSA is dedicated to providing employees with a stimulating and effective workplace and have displayed this commitment by being selected as one of “Metropolitan Detroit’s 101 Best and Brightest Companies to Work For” 2012-2021″ and past winner of SHRM Award for Flexible employment and Solute to Diversity Award from Corp Magazine.EAP HELP LINE COUNSELOR BENEFITS;Health, Dental, Vision, Life, FSA, 401K, Wellness Program, Vacation and Personal days, Paid Parking and a Hybrid Remote Schedule.EAP HELP LINE COUNSELOR QUALIFICATIONSEducation: Bachelor’s Degree in Human Service Discipline or Clinical with appropriate licensureExperience: Direct service experience with clients in approved practicumSkills: Demonstrated experience in providing clinical and wellness services to a variety of customers.PREFERREDBachelor’s degree or above in Social Work, Counseling, Psychology, or other human services related discipline.State certification/licensure in discipline as appropriate- LBSW or other bachelor level licenseAbility to interface professionally with a diverse clientele, including management, community resources and other professional entities.RESPONSIBILITIES & DUTIESProvides accurate screening, identification, evaluation and assessment, telephonically of individual’s.Provides problem clarification and short-term counseling, telephonically at times and at employer location as needed. Referrals made to affiliate providers as appropriate to the client’s needs.Provider’s oversight and utilization management functions with open cases.Facilitates appropriate and necessary referrals to community resources, including referrals to affiliate providers, mental health and substance abuse providers, assist with problem resolution in the quickest, least restrictive, most convenient manner possible.Provides follow-up services for all referrals, and/or referrals to community resources at scheduled intervals, monitoring and evaluating client satisfaction and need for further assistance.Ensures that timely and accurate submission of required data is achieved; including the ability to maintain and utilize electronic medical records.Maintains case records, assuring that documentation is available, accurate and in compliance with occupational and mental health standards, as well as client data gathering procedures.Provides, as needed, emergence/crisis counseling services over the phone to individuals as clinically appropriate.Engages in promotional activities, as requested by management to increase the visibility.Participates in staff meetings, case conferences, and other quality assurance activities of the EAP program.Conducts all services and job-related functions in a manner consistent with applicable professional and ethical standards.Stay abreast of new information related to services provided.Job Type: Full-timeMedical Specialty:PsychiatrySchedule:8 hour shiftCOVID-19 considerations:All staff is working remotely at this time but may be required to come into the Detroit office from time to time.Education:Bachelor’s (Required)Experience:Therapists & Counselors: 1 year (Preferred)License/Certification:LBSW (Required)Work Location: One location

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