English Speaking Call Center Agent- Work From Home Utah Job Vacancy in dōTERRA International Pleasant Grove, UT 84062 – Latest Jobs in Pleasant Grove, UT 84062 – updated today

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Company Name : dōTERRA International
Location : Pleasant Grove, UT 84062
Position : English Speaking Call Center Agent- Work From Home Utah

Job Description : At dōTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

We are currently accepting applications for English-Speaking Call Center Agents. We offer both full-time and part-time shifts from 8am-8pm. We do offer Work From Home options. This may be revoked based on Performance and Tech requirements being met.

We know there are many future doTERRA employees out there and we would love to get to know you!

Job Description:

Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.

Job Responsibilities:

Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.

Respond promptly with correct grammar and punctuation in verbal and written communications

Use resources to answer questions and resolve concerns promptly and courteously

Follow-up on customer services issues

Capture customer feedback

Identify and track/code contact types

Attend necessary trainings

Upsell and inform customers about promotions and products

Help with special projects as needed

Adhere to schedule and meet other department performance standards

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job:

-This position operates in an office environment that may include exposure to stationary -positions and computer blue light for extended periods of time

Ability to work under pressure, including during peak seasons

Job Qualifications:

Professional English language proficiency required

Strong typing and computer abilities

Ability to type 60 words per minute, preferred

Knowledge of proper grammar, punctuation, and impressive spelling

Organized and detail-oriented

Ability to follow instructions, policies, and procedures

Works well with others

Proactive while assisting others

Ability to communicate effectively with others in a respectful and professional manner

Ability to communicate by reading, writing, recording, receiving, and sending communications

Previous customer service experience preferred

Desire to move up and grow with dōTERRA preferred

We are currently accepting applications for this position.

Position Level:

Function:

Customer Service

Type:

Full-Time and Part-Time

Shift:

Day

Requisition ID:

26232

Location:

Pleasant Grove, Utah, 84062

dōTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

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Post Tags : , Pleasant Grove, UT 84062, jobs in Pleasant Grove, UT 84062, English Speaking Call Center Agent- Work From Home Utah jobs in Pleasant Grove, UT 84062

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