Food and Hospitality Operations Manager Job Vacancy in Al-Futtaim Dubai – Latest Jobs in Dubai – updated today

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Full Details :
Company Name : Al-Futtaim
Location : Dubai
Position : Food and Hospitality Operations Manager

Job Description : Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Role

To ensure that Food Display Standards in each store meet the M&S UK requirements.
To ensure that every food promotion and food event (Easter, Christmas etc.) is executed with authority
Ensure BOH standards are as per M&S UK requirements.
To assess, review and create SOP’s as required.
Drive Store Associate Training and upskilling programmes as required.
Manage the tasting schedule within every store.
Drive appropriate newness on the Café Menu.
Manage non-stock ordering.
Manage costs in line with the business needs.

Key Accountabilities

Sales KPI’s and profit
Achieve Food Business Sales, Markdown & Waste KPI’s
Ensure store financial targets are met
Identify new opportunities and initiatives to increase sales
Food Display Standards
Implement consistent standards of operation in line with company
needs and expectations
Management of seasonal food displays with V&M team
Food In-Store Promotions and Food Events
Agree monthly plan with B&M Team
Work with VM Team to order appropriate POS and props
Create monthly In-Store Display Pack
Recommend promotions as required

Food Operational SOP’s
Trading Safely & Legally (TSL)
BOH and Freezers Fridges
Cyclical Counts to correct Stock Files
FIFO/LIFO
Store initiated markdown policy
Food Waste Management and markdown
Weekly store analysis
Review and recommend actions post every store visit

Food Knowledge
Work with HR on requirements
Conduct Seasonal and Event Workshops to upskill Store Teams

Café Menu
Work alongside B&M Team and UK Product Development Team to drive existing and seasonal menu
Manage the sourcing of approved specifications and ingredients in line with UK policies
Manage the accuracy of the weekly consumption reports for accurate forecasting by the B&M teams
New Store Openings and Not for Sale Items
Act as a liaison between all business units (B&M, store development, VM, Marketing)
Order all Crockery and café consumables for each store opening
Ensure appropriate stock on hand to service BAU Stores

About You

Minimum Qualifications and Knowledge
A proven track record in strategic thinking and retail operations
Able to analyse complex data and make accurate and timely decisions
An understanding of the key financial and commercial levers in retail management
At least 5 years’ experience of leading a retail function in a sizeable retailer
Extensive technical knowledge and related certifications for Food Hygiene
Excellent interpersonal and leadership skills
Outgoing, positive, willing to take challenges and work under pressure
A results-driven personality who values teamwork as an integral part of getting great results

Behavioral Competencies
Connects with our Customer and each other by being positive, determined, respectful and taking ownership and responsibility to actively resolve issues and sell product
Ability to lead people in a multi-ethnic and multi-cultural environment
Excellent communication and customer service skills
Decision making, planning and stake holder management skills

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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