Food & Beverage Server Job Vacancy in Four Seasons Mumbai, Maharashtra – Latest Jobs in Mumbai, Maharashtra
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Company Name : Four Seasons
Location : Mumbai, Maharashtra
Position : Food & Beverage Server
Job Description : Basic Function:
Experienced technical position in the food and beverage service
Role and Responsibilities
General
Executes all tasks assigned by his/her supervisor
Demonstrate high degree of standard awareness, promotes team work and act as a role model
Attains all scheduled training sessions
Displays warmth, care and enthusiasm when dealing with guest and fellow colleagues
Departmental
Prepares miseen place, setup and clears table, in the work area. Maintains high standard of hygiene and orderliness
Takes order for guest, serve food and beverage and serve as per the hotel services and products
Is thoroughly familiar with beverage and menu items and able to compose and recommend suitable menu progression and wine pairing; upsell sensitively
Provides genuine hospitality
He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP
Keep abreast of events happening in the hotel
Specific responsibilities and task
General
Adheres to the hotel’s code of conduct and grooming and hygiene standards
Is seen on working hands-on, assists colleagues in crunch times, walk the talk
Actively participates in briefing and meetings
Maintains a clean and orderly work area and promotes a safe working environment
Performs any additional duties as assigned
Does the linen pickup and main the stock
Has to set the side stations after every meal period
Departmental
Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
Requisitions supplies according to established procedure
Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner
Appropriate manual/policy and procedure:
Four seasons service culture standards
Four seasons core standards
General:
Front and lobby areas
Problem resolution
Heart of the house/employee dinning
Staff locker rooms
Compliance policies
Confidential, privacy and proprietary data statement
Policy against harassment
Electronic system policy
Skills and Abilities:
Has to have 1-2 years of relevant experience in a 5-star hotel/resort or reputed stand-alone restaurant
Possesses aptitude and upward mobility
Should be flexible in working in different outlets on business demand
Possesses excellent English, math and psychometric abilities
Basic beverage knowledge preferred
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