Front Desk Agent – Experience Required Job Vacancy in Hampton Inn & Homewood Suites – Chicago Downtown West Loop Chicago, IL 60661 – Latest Jobs in Chicago, IL 60661 – updated today

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Company Name : Hampton Inn & Homewood Suites – Chicago Downtown West Loop
Location : Chicago, IL 60661
Position : Front Desk Agent – Experience Required

Job Description : Front Desk Agents are the first impression and first to deliver the Hampton / Homewood Suites experience for all guests. You are the first line of contact with all guests and clients using your friendly and outgoing personality to greet guests, facilitate guest arrival and departure.

Work with the hotel team to create a warm and welcoming experience for all our guests.
Handle guest requests personally and/or refers as appropriate.
Demonstrate the company values when providing service and teamwork.
Upsell the hotel, its’ services and facilities at all times.
Respond in a timely and courteous manner to all guest questions or requests.erform other related duties as requested by Front Office Manager, Rooms Director and General Manager
Provide professional and courteous service while performing check-in/check-out process.
Obtain a method of payment for all hotel guests and ensure that this MOP will be sufficient for the duration of the guests stay.
Provide information to the guest regarding the hotel, functions being held, amenities and services available, the surrounding community, points of interest, directions and other items the guest requests.

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Post Tags : , Chicago, IL 60661, jobs in Chicago, IL 60661, Front Desk Agent – Experience Required jobs in Chicago, IL 60661

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