Guest Service Center Agent Job Vacancy in Anantara Abu Dhabi – Latest Jobs in Abu Dhabi – updated today

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Full Details :
Company Name : Anantara
Location : Abu Dhabi
Position : Guest Service Center Agent

Job Description : Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description
To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
To develop a close and harmonious working relationship with all hotel departments,
To attend hotel events, daily shift briefings and training to improve professional skills.

Qualifications

College diploma in hotel management or related field
Previous experience in Front Office or Guest Services
Good Communication skills
Experience with Front Office Systems
Good English skills, both written and spoken
Additional Information
Digitally Savvy; previous experience in handling app based systems will be added advantage.
Able to rellocate in a remote area.

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Post Tags : , Abu Dhabi, jobs in Abu Dhabi, Guest Service Center Agent jobs in Abu Dhabi

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