GUEST SERVICE REPRESENTATIVE/FRONT DESK AGENT Job Vacancy in Hyatt Regency O’Hare Chicago Chicago, IL – Latest Jobs in Chicago, IL – updated today

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Company Name : Hyatt Regency O’Hare Chicago
Location : Chicago, IL
Position : GUEST SERVICE REPRESENTATIVE/FRONT DESK AGENT

Job Description : Summary

We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

The Guest Service Representative is responsible for the guest registration process and communication of hotel services and promotions. This role is also responsible for answering internal and external phone calls, as well as creating and editing guest reservations. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include, but are not limited to, processing forms of payment and responding to guest inquires.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of service, paid Family Bonding Time, free parking, free colleague meals during shifts, discounted and complimentary rooms at Hyatt locations across the globe and much more! Rate starts at $18.50/hour and increases to $20.00/hour after 60 days of service.

Qualifications

A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Friendly and enthusiastic personality
Ability to stand for long periods of time
Open availability, including nights, weekends, holidays and possible overnights

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