Guest Services Associate Job Vacancy in Chicago Shakespeare Theater Chicago, IL 60611 – Latest Jobs in Chicago, IL 60611 – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Chicago Shakespeare Theater
Location : Chicago, IL 60611
Position : Guest Services Associate

Job Description : PLEASE APPLY AT THIS LINK: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=25842&clientkey=4621FBE113149577F5420D7C0E70621D
Guest Services Associates
Chicago Shakespeare Theater Guest Services Associates are responsible for providing an exceptional guest experience and ensuring the safety, comfort, and enjoyment of all patrons. Responsibilities include but are not limited to welcoming audience members, directing patron seating, serving as a resource for patrons and volunteer ushers, expediting the resolution of patron concerns, monitoring the house during performances, and more. Reports to House Manager.
Organizational Overview
A Regional Tony Award recipient, Chicago Shakespeare Theater produces a year-round season—featuring plays, musicals, world premieres, family productions, and theatrical presentations from around the globe—alongside education programming for students, teachers, and lifelong learners, and creative community engagement with the city’s artists and neighborhoods.
Founded in 1986, the Theater has evolved and expanded to present as many as twenty productions and 650 performances annually and has been honored with numerous national and international awards. Chicago Shakespeare is the city’s leading presenter of international work and has toured its own productions to five continents. Dedicated to welcoming the next generation of theatergoers, one in four audience members is under the age of eighteen.
As a non-profit organization, Chicago Shakespeare is committed to approaching its work onstage and in the community with the values of service, ingenuity, and collaboration. The Theater strives to engage today’s artists and audiences in active and critical conversations with the work of the Theater’s namesake playwright, William Shakespeare.
Located on Chicago’s iconic Navy Pier, Chicago Shakespeare’s campus features the Jentes Family Courtyard Theater, The Yard at Chicago Shakespeare, and the Thoma Theater Upstairs. Onstage, in classrooms and neighborhoods across the city, and in venues around the world, Chicago Shakespeare is a multifaceted cultural hub—inviting audiences, artists, and community members to share powerful stories that connect us. www.chicagoshakes.com
Commitment to Inclusion, Diversity, Equity and Access
Chicago Shakespeare Theater is deeply committed to creating and sustaining an organizational culture that values diversity, inclusion, and equity, as well as promoting a safe, supportive, and collaborative work environment. www.chicagoshakes.com/ideatoaction
Essential Responsibilities

Greet all patrons with enthusiasm, warmth, and a positive attitude as an ambassador for the Theater
Expedite resolution of conflicts and concerns, elevating to House Manager or Box Office as necessary
In the event of an emergency, direct patrons and staff to safety
At the top of each shift, review seating, patron needs, etc. with House Manager/Assistant House Manager
Once lobby is open, serve as a resource to patrons and volunteer Saints
Look for bottlenecks and problem spots in traffic flow and assist where needed
Assist patrons who require additional accommodations as needed
Give verbal and/or visual cues to patrons when the performance is about to begin
Assist the House Manager and Assistant House Manager with late seating
Assume post inside house to observe audience and ensure their safety and comfort
If the performance includes an intermission, assist with opening doors at end of act and assume post in house or lobby to assist patrons
At end of intermission, assist with reseating and closing doors
At end of show, assist with opening doors and then remain stationed in house or lobby to assist exiting patrons
Assist with clearing of house and lobby
May need to assist with COVID vax/test check or coat check

Qualifications

At least 1 year of face-to-face customer service in any industry; ushering in performing arts a bonus.
Superior customer service instincts aligned with company mission and core values
Outgoing, positive attitude and enthusiasm for working with the public
Ability to deal effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise, and firmness
Ability to present a calm demeanor that deters others from engaging in disruptive conduct
Proficient with two-way radio communication with the ability to ability to hear conversations through an earpiece during a performance
Excellent verbal communication skills

Additional Information

Part time, hourly, seasonal
Rate: $17.00/hour

Job Type: Part-time
Pay: $17.00 per hour
Schedule:

Day shift
Night shift
Weekend availability

COVID-19 considerations:Proof of COVID-19 vaccination is required for employment.
Work Location: One location

This post is listed Under Jobs in general jobs

Post Tags : , Chicago, IL 60611, jobs in Chicago, IL 60611, Guest Services Associate jobs in Chicago, IL 60611

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company