Head of Admissions and Family Experience Job Vacancy in The Aquila School Dubai – Latest Jobs in Dubai – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : The Aquila School
Location : Dubai
Position : Head of Admissions and Family Experience

Job Description : Description

As we continue to grow, we are looking for a qualified and experienced Head of admissions and family experience to join our growing team.

For all staff in school we share a responsibility to ensure that children are safe and properly supervised at all times. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to The Aquila professional code of conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’. Our focus is providing children with amazing learning and to be the school of choice for the community we serve.

The Aquila School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history

Job purpose – to manage a team to ensure that we maximise enrolments and minimise leavers, while ensuring that all aspects of the customer journey – from visiting the school to the documentation provided and received are of the highest quality

Key qualities and skills:

To be able to sell our school to families who have expressed an interest

To be warm and personable

To be approachable, professional, calm and knowledgeable

To be able to deal professionally with children, staff and families

To be able to prioritise work load

To be IT literate and an excellent and efficient administrator

To have a high standard of written and verbal English

Preferable Arabic speaker

Key duties and areas of responsibility

Admissions:

Advise prospective parents & stakeholders on our value proposition (profile, program, fee structure and all services provided) across communications channels.

Primary responsibility of implementing the school’s admissions process, including lead generation, family journey, customer service, negotiation and objection handling, call scripts and parent communications.

Make calls to potential digital and non-digital leads to convert them into school tours and enrolments.

Organise admissions meetings and open events while displaying excellent customer service.

Support the phase leaders in carrying out assessment of prospective pupils per the admissions policy and Ministry of Education regulations.

Work in partnership with the registrar to meet the school and Ministry of Education admissions criteria, including collecting and reviewing all necessary documentation.

Assessment, development and coordination of all policies and documentation related to pupil admissions (including admissions toolkits, templates, scholarship programs), with the support of stakeholders within the school, ISP, Ministry of Education and other relevant authorities.

Monitor and develop lead generation activities, work with the ISP heads of marketing and admissions, to ensure admissions targets are met.

Work with the principal and SLT to develop appropriate programs and campaigns, such as referral schemes, scholarships, or working with feeder schools.

Regularly review and develop admissions documents, parent communication platforms and templates, and marketing collaterals to ensure accurate information and best practice.

Develop and nurture mutually beneficial relationships with feeder schools, nurseries, universities, local businesses, government entities, education agents and other organisations to maximise pupil recruitment and retention.

Along with the marketing officer, support the principal to develop the school’s communication and engagement strategy, based on the strengths and development areas, promoting the same within and beyond the school community.

Support the principal with participation in relevant national and regional conferences, events and competitions to raise the profile of the school, pupils and faculty.

Lead direct reports in the school to pursue excellence in operational efficiency and customer service delivery. Systems should be reviewed regularly, and written and verbal communication are to be customized to maximize engagement.

Advise on effective continued support and communication to new families after pupils enrol at the school – ‘after sales care’.

Maintain positive vibes and good work relationships between team members
Keep records of the team performance and follow up on their performance reviews on time
To ensure that families receive excellent service both on line and when visiting the school
School marketing activities in collaboration with the marketing officer:

Develop and nurture personal links with nurseries, feeder schools, education agents, estate and relocation agents, universities, alumni, and developers to maximize pupil recruitment opportunities.

Develop and nurture partnerships with local businesses and attend events to promote the school.

Keep educational agents up to date with new developments at the school, including improvements to facilities, addition of new courses, academic results, recruitment events, and capacities. To maintain links with pupils as they leave the school (alumni), keeping them involved in the life of the school to support future recruitment and promotion.

Lead and attend school functions involving current parents and pupils as requested.

Propose industry events and other opportunities to support pupil recruitment.

Liaise with local and national newspapers, magazines, and appropriate specialist publications for advertising opportunities, including billboards and posters.

Help the school to develop their school stories and promises.

Ensure that learning and demonstrating pupil progress is at the heart of the school marketing initiatives.

Manage and implement effective campaigns within the school to achieve lead generation targets.

Work with ISP Middle East head of marketing to create and support a clear marketing strategy and budget for the school.

Lead on social media techniques and strategies to engage wider digital audiences.

Oversee and help plan open day, pupil recruitment and profile-raising advertising within the schools.

Foster a culture of successful marketing campaigns with tracking systems to measure campaigns.

Assist in delivery of internal communication campaigns to support the school with retention strategies.

Ensure accurate reporting of data, effective data management and analysis on which to base marketing decisions and track impact.

Ensure effective budget management of all marketing activities within the school budget

Reporting:

Complete regular KPI and enrolment tracking information with the admissions team, providing reports to the principal and ISP as required.

Manage and oversee surveys of all stakeholders, assessing satisfaction and advising accordingly, as required.

Manage team in producing termly reports on activity and expenditure to monitor effective use of budget.

Produce reports on competitors including fees, numbers and provisions, identifying opportunities to the principal and ISP Heads.

Annual Financial Targets:

New enrolment and annual retention numbers

Enquiry and enrolment conversion rates

Number of activities and events

In addition, all staff are required to carry out any tasks required by the school or the regional office to facilitate the smooth day to day running of the school

To be line managed by the school principal and the local ISP Head of admissions.

Hours of work- 8.15-5pm Monday to Thursday and 8.15 am to 1pm on Fridays plus occasional evening and weekend work

Friday afternoons – the school is open to see families and admissions and senior staff work about one in four Friday afternoons on a rota basis

Holidays- 30 days per calendar year

All our schools:

Help children and pupils learn to levels that amaze them.
Inspire children and pupils to be successful now and equip them to be successful later.
Are truly international, working in partnerships within and across regions, cultures and languages.
Aim to be the schools of choice for children, pupils and their families, wherever we are.

This post is listed Under Jobs in general jobs

Post Tags : , Dubai, jobs in Dubai, Head of Admissions and Family Experience jobs in Dubai

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company