Health & Welfare Eligibility Specialist Job Vacancy in Southern California Pipe Trades Administrative Corporation Los Angeles, CA 90020 – Latest Jobs in Los Angeles, CA 90020 – updated today

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Company Name : Southern California Pipe Trades Administrative Corporation
Location : Los Angeles, CA 90020
Position : Health & Welfare Eligibility Specialist

Job Description : CLASSIFICATION:
Eligibility Specialist Customer Service Department Non-exempt / Full-time Salary Grade III
EXPERIENCE & GENERAL JOB REQUIREMENTS:

High school diploma (Associate’s degree preferred).
Keen problem solver with ability to think on your feet
Detail-oriented, with strong organization skills and capacity to maintain confidential information.
Ability to expedite work to meet deadlines with minimum supervision.
Positive attitude and capacity to remain calm under stressful conditions.
Excellent verbal and written communication skills.
Proficient with Microsoft Office products such as Outlook, Word and Excel.
Knowledge of Taft-Hartley employee benefits plans preferred.

JOB RESPONSIBILITIES:

Analyze and input Enrollment & Beneficiary forms (divorce decrees, marriage certificates, birth certificates and death certificates), Qualified Medical Child Support Orders (QMCSOs), and court orders.
Audit processing of above forms.
Prepare and review weekly and monthly reports and invoices, including resequencing of accounts.
Process participant status updates records and prepare refunds as needed.
Prepare termination letters based on participant election benefit changes.
Own customer issues, from start to finish, and follow up on all pending matters in a timely manner.
Maintain and develop knowledge about, and confer with customers (by telephone, e-mail, or in person) regarding, the various funds administered by the SCPTAC.
Keep detailed records of customer interactions, recording details of inquiries, complaints, comments, and actions taken.
Interact with other employees effectively to deliver excellent customer service.
Participate in ongoing training opportunities.
Other responsibilities may be assigned by Management based on the individual’s abilities.

NOTES:
Background screening and educational verification will be conducted on individuals offered employment.
The Southern California Pipe Trades Administrative Corporation is subject to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00) and will consider for employment any qualified Applicants with criminal histories in a manner consistent with the requirements of FCIHO.

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