Hospitality Associate Job Vacancy in Trufl Los Angeles, CA 90028 – Latest Jobs in Los Angeles, CA 90028 – updated today

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Company Name : Trufl
Location : Los Angeles, CA 90028
Position : Hospitality Associate

Job Description : Job Title: Hospitality Associate
About Trufl: Trufl is a free full-service front of house software that helps restaurants manage their floor plan, reservations, and waitlist. Trufl helps restaurants increase peak time revenue by providing tools that allow restaurants to dynamically price tables with food and beverage minimums.
Job Description:
Hospitality Associates will build and maintain strong relationships with Trufl restaurant partners. This individual will onboard and train restaurant staff, helping them develop expertise with the Trufl restaurant tool. This position will train and supervise Trufl hosts and ensure that Trufl provides the highest quality hospitality service and support on-site through implementation, at launch, and beyond. Hospitality Associates will be responsible for developing, executing, and iterating the restaurant onboarding process, allowing restaurants to make a smooth transition to the Trufl platform. The person in this position reports to the Hospitality Manager or Hospitality Director in their respective region.
Job Responsibilities:

Possess intricate knowledge of the Trufl application, Trufl Restaurant tool, and Trufl business model and be able to communicate with Trufl customers and restaurant partners
Train all hosts and restaurant staff on Trufl application
Proactively provide support and solutions to any restaurant operations issues that clients may have
Report account activity to Hospitality Manager and escalate any issues to the appropriate individual
Leverage hospitality expertise to develop a high-quality and satisfactory relationship with every Trufl restaurant partner

Desired Experience/Skills:

Ability to operate independently with limited oversight
2 years of Hospitality Leadership experience in floor management or lead host roles
Knowledge of the best practices and procedures for customer service, hospitality management
Excellent communication, leadership, relationship building and interpersonal skills

Total Compensation: Up to $30/hourly DOE
Job Type: Full-time
Pay: $25.00 – $30.00 per hour
Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Overtime
Weekend availability

Experience:

Hospitality Leadership: 2 years (Preferred)
Lead Host: 2 years (Preferred)

Work Location: One location

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Post Tags : , Los Angeles, CA 90028, jobs in Los Angeles, CA 90028, Hospitality Associate jobs in Los Angeles, CA 90028

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