Hotel Ambassador Job Vacancy in FAIRMONT Dubai – Latest Jobs in Dubai – updated today

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Full Details :
Company Name : FAIRMONT
Location : Dubai
Position : Hotel Ambassador

Job Description : HOTEL OVERVIEW:
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.

Summary of Daily Tasks & Responsibilities
Consistently offer professional, friendly and engaging service.
Greet all guests as they enter and exit the hotel while ensuring service standards are followed.
Make sure no guest is left unattended, you must be in touch with all.
Be an Ambassador for the hotel at all time, encouraging guests to come back.
Engage in conversation with first time visitors, showing them the lobby and offering directions as required.
Assist guests regarding hotel facilities and promotions in an informative and helpful way
Use a positive and clear speaking voice, address the guest by name if you know it.
Listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet operating hours, hotel’s lay-out, activities taking place and local attractions.
Follow “lost and found” policy.
To follow department policies, procedures and service standards
Handle Trip Advisor comments from our values guests.
Be familiar with the entire hotel’s operations in order to assist guests at all time.

Job qualifications
Previous guest service experience required.
Must possess a professional and perfect presentation.
Must possess outstanding guest services skills and sophisticated verbal communication skills.
Strong interpersonal and problem solving abilities.
Highly responsible and reliable.
Confidence in dealing with guests
Bubble personality
The gift of being tactful and diplomatic but also assertive where necessary
Ability to stand for long hours
Additional language is a must, either French, German, Spanish, Italian or Russian

Visa Requirements:
Please note that you must be eligible to live and work in Dubai.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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