Huntington Bank Pavilion – VIP Staff Job Vacancy in Live Nation Chicago, IL 60601 – Latest Jobs in Chicago, IL 60601 – updated today
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Full Details :
Company Name : Live Nation
Location : Chicago, IL 60601
Position : Huntington Bank Pavilion – VIP Staff
Job Description : Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support… it’s no wonder we are certified as a “Great Place to Work organization” and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
The VIP staff will engage with our season clients that purchase floor boxes or premium seating for our events. VIP staff members will be located throughout all of our VIP areas and will be required to assist with questions, issues, or complaints in these areas.
Job Functions:
Deliver exemplary customer service to maintain customer loyalty.
Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations.
Assist guests with finding their seats and handling any seating related issues.
Other tasks as assigned by the VIP Manager
Refer unresolved customer grievances to designated departments for further investigation
Follow all state and local health guidelines as directed by the CDC
Assist with pre-event and post event operations tasks such as placing and/or removing floor seats.
Qualifications:
Must be at least 16 years of age
Previous customer service experience is helpful, but not required
Customer service friendly attitude, and a desire to create a great environment for our guests
Position requires constant walking, climbing stairs, standing in one place for long periods of time in various types of weather.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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