Junior Salesforce Administrator Job Vacancy in Plansource Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Plansource
Location : Bengaluru, Karnataka
Position : Junior Salesforce Administrator
Job Description : About You:
About You
The ideal candidate has good foundational technical experience of the Salesforce.com platform and a proven track record of willingness to learn and keep up to date with Salesforce enhancements and releases.
In addition, your experience and qualifications will include:
Bachelor’s degree (preferred)
Salesforce Administrator certification is preferred
1+ years of experience functioning as a Salesforce administrator for Enterprise edition
Experience in the customization and configuration of complex Salesforce Flows
Ability to translate business processes into Salesforce requirements and related documentation
Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment
Ability to work independently and engage supervisor as needed
Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams
Proven ability to design and optimize business processes and to integrate business processes across disparate systems
Summary:
Junior Salesforce Administrator
Summary
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Denver, Minneapolis, Foster City, CA, Charleston, SC, and Grand Rapids, MI.
About the Junior Salesforce Administrator Position
The position is responsible for building strong technical skills and in-depth knowledge of the Salesforce and related applications. Develop subject matter expertise within the business applications team, collaborate with and provide training to other team members and internal stakeholders on new and existing features and products. In this role, you will provide tier 2 support to internal users, researching and resolving complex errors and inquiries. You will also collaborate with project team members and key stakeholders to scope out new system requirements. This includes facilitating work planning activities and technical envisioning activities that result in the execution of actionable and manageable phases of development projects.
Responsibilities / Duties:
Advanced Salesforce administrator and key contributor in many aspects of projects and system support including architecture, development, configuration, UAT and data migration.
Providing technical support on the integrated Salesforce applications suite via phone, email, in-person, and other channels in accordance with established deadlines
Resolving issues for users, replicating and escalating to development team any issues involving product performance and/or unintended system behavior
Prepare documentation including Requirements and Design documents, Configuration Workbooks, Test Cases other documentation as required through the project lifecycle.
Monitor project milestones and communicate project progress to leadership.
Consult with business users to identify current operating procedures and deliver against business and system objectives.
Analyze, design, and configure software to develop and implement systems to meet customer facing business and technical requirements.
Responsible for supporting the maintenance of the functional areas of data management, dashboards, reports, etc. as well as maintaining and troubleshooting existing configurations and development.
Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
Participate in cross-functional teams that address strategic business issues involving CRM and business operations, act in a consultative capacity to ensure Salesforce optimization.
Demonstrated ability to troubleshoot technical issues, identifying root causes and overall impact, especially with not clearly obvious
Excellent time management, prioritization and communication skills
Complete job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager
Other duties as deemed necessary by management.
What We Offer:
What We Offer
Great compensation package, including a full suite of benefits
The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals
Fast-paced environment with big goals and the opportunity make a big impact
Top ten reasons to come to PlanSource:
#10: The size is right. Join a well-funded, established tech company that’s growing fast but is still small enough for you to have a big impact.
#9: We are on a roll. Be part of a winning team – More than 10,000 employers and 3.5 million consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration.
#8: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, cool perks, fun offices … and no-holds-barred Nerf wars.
#7: You can grow and develop professionally. PlanSource has a great track record of internal promotions and also filling open positions within the company.
#6: We give you the support you need. Different departments support you and provide you with the access and tools you need to succeed.
#5: Our business model is strong. With a leveraged sales model, our network of partners helps the organization succeed.
#4: Strong partnerships fuel your success. National partnerships with leading insurance carriers such as MetLife, Humana, Guardian and Unum provide a competitive advantage and added credibility.
#3: The benefits industry is on fire. Legislation including the ACA has created an urgent and pervasive need in the marketplace for our technology.
#2: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.
#1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.
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