Laboratory Secretary I Healthcare I Dubai – UAE Job Vacancy in Al-Futtaim Dubai – Latest Jobs in Dubai – updated today
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Company Name : Al-Futtaim
Location : Dubai
Position : Laboratory Secretary I Healthcare I Dubai – UAE
Job Description : Come join us to live well, work better, and be the best.
KEY ACCOUNTABILITIES:
Responsible for typing and filing of Clinical Laboratory reports on all patients
Must be responsible in scanning files in the laboratory including patient results, laboratory letters, and laboratory invoices
Responsible for maintaining and updating all files
Retrieves information as requested
Responsible for calling and/or mailing copies of test results of outpatients to the attending physician
Responsible to follow results of send out test
Verifies the accuracy of all invoices from outside reference laboratories
Responsible for answering the phone professionally and receiving and relaying messages, answering general questions and referring all other questions to the appropriate staff members
Complies, the daily, monthly and yearly statistics
Greets public in professional manner at all times
Maintains a good working relationship within the departments and with other departments and with physicians
Has a working knowledge of medical terminology
Opens, sorts, reviews and distributes mail
Duplicates material using photo copy machine when needed
Responsible for the typing of reports, forms, correspondence
Maintains supplies, orders as necessary
Regularly reviews office procedures and implements revisions as appropriate
While at work, (and while on work premises) an Employee shall:
Take reasonable care of their own Health & Safety.
Take reasonable care of the health and safety of others and the environment that may affect by their acts or omission at work
Familiarize, understand, co-operate and comply with OSH policies, procedures with respect to any instruction and/or comply with OSH requirements which are relevant to their workplace
Report to their immediate supervisors any situation which they have reason to believe could present a hazard and which they cannot correct by themselves
Make proper use of all safety devices and PPE provided and ensure they are maintained in proper working order
Attend applicable OSH training that is required in the Training Need Analysis
Report of all OSH incidents and work related injuries
Not intentionally or recklessly interfere with or misuse anything e.g. safety signage, protective barriers etc. provided at the workplace in the interest of health, safety, welfare or protection or management of the environment.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge:
Medical Educational Background
Excellent verbal and written communication skills.
Ability to understand and interpret regulations and standards.
Ability to analyse data.
Computer skills, project management skills and facilitation skills.
Minimum Experience:
Course in medical terminology.
At least 3 years working in medical facility.
Job-Specific Skills:
Adheres to dress code, appearance is neat and clean.
Completes annual education requirements.
Maintains regulatory requirements, including all ISO 15189 requirements and DHA regulations.
Maintains and ensures patient confidentiality at all times.
Reports to work on time and as scheduled.
Wears identification while on duty.
Attends annual review and performs departmental in-services.
Works at maintaining a good report and a cooperative working relationship with physicians, departments and staff.
Represents the organization in a positive and professional manner.
Attends departmental meetings, as appropriate.
Resolves personnel concerns at the departmental level, utilizing the grievance process as required.
Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control.
Effectively and consistently communicates administrative directive to personnel and encourages interactive departmental meetings and discussions.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.
Behavioural Competencies:
Excellent presentation and analytical skills
Exceptional written and oral communication skills
Strong operational thinking skills
Critical Thinking
Conflict Management
Independence
Cognitive skills
Analytical skills
Meticulous attention to detail
Good team working skills
Time management
Customer Service orientation
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