Membership Admin Assistant Job Vacancy in The Bird Streets Club West Hollywood, CA 90069 – Latest Jobs in West Hollywood, CA 90069 – updated today

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Full Details :
Company Name : The Bird Streets Club
Location : West Hollywood, CA 90069
Position : Membership Admin Assistant

Job Description : Membership Admin Assistant Job Description
A chance to be a part of opening Los Angeles’ newest and most exclusive venue. Nested in the west end of historic Sunset Boulevard, The Bird Streets Club promises a most discerningly Private Members enclave. A culture of refined service, ensuring that the diverse mix of change-makers can relax into the moment. Managed by the most iconic brand in hospitality and nightlife, The h.wood Group, The Bird Streets Club will offer glamorous dining, exquisite service and memorable experiences.
Primary Purpose
As Membership Assistant you hold the keys to the Membership Database. You will manage the operations that ensure all back of house functionalities run perfectly for all membership services. The Membership Assistant is the first point of contact for our software solutions host, PeopleVine, as well as with the operations team at Bird Streets Club. They will contribute to and manage the strategic member-facing narratives, develop consumer, and market insights, and grow both perception and positions of Bird Streets membership strategy. Reporting to the General Manager and the Membership Director you will play an integral part in the company’s lead revenue stream. Membership lists as well as the membership waitlist will all live with the role of Membership Assistant. Post Opening- your day-to-day responsibilities will have you in communication with members of Bird Streets, ensuring that they are happy and inspired to help grow the membership with their continued membership and their member nominations.
Responsibilities:

Own the day-to-day management of all data entry for membership services
Manage the Member Database and CRM tools with an eye towards growth and scalability
Research, organize and maintain information on those who have been nominated, schedule meetings and tours for the Membership Director
Publish weekly Membership Progress Report to measure sign up pace, feedback, trends, and themes, to be shared with owners
Monitor and report on membership acquisition pace and waitlist. Create all collateral for owners to see all nominations, and for Committee Members post opening.
Manage the member onboarding process, including payments, welcome packages, and points of contact for club needs
Manage the monthly and quarterly member intake at Bird Streets.
Support the initiative of building an omnichannel member service experience across traditional and new support channels, including phone, text, email, social media, chat, etc.
Prepare collateral for all Membership Team meetings, for example, complimentary membership reviews, data analysis, disciplinary issues. The Membership Assistant will also review and log the Membership Director’s weekly club reports
Membership assistant aids the Membership Director with communications with owners. Setting up monthly check ins and creating reports around Proforma and making sure club hits their membership numbers.
Partners with Membership Director on The Bird Streets social media strategy and postings.

Skills/Requirements

Proven experience and knowledge of office management systems and procedures
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task

Job Type: Full-time
Pay: From $20.00 per hour
Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
Weekend availability

Work Location: One location

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Post Tags : , West Hollywood, CA 90069, jobs in West Hollywood, CA 90069, Membership Admin Assistant jobs in West Hollywood, CA 90069

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