Operations Manager Job Vacancy in Deutsche Bank Pune, Maharashtra – Latest Jobs in Pune, Maharashtra

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Company Name : Deutsche Bank
Location : Pune, Maharashtra
Position : Operations Manager

Job Description : Job Title- Service Transition Specialist, AVP
Location- Pune
Role Description
This division consist of many domain and sub-domains like Trade management, Investor space, Trust and Agency of securities, client positions management, custodian business, Cash/wire payments (Both internal and external via Swift, crest, Mint etc.), Channels space, messaging billing and Trade Finance and Lending area. Some of the areas and very demanding and critical to business and client deliverables. Subdomains also including transaction banking, NAV calculations corporate actions etc.
Corporate banking applications services the needs of business areas spread across all APAC, EMEA and US regions and production support Engineering team spread across globally.
Role:
You will be operating within Production services team of Trade Finance and Lending domain which is a subdivision of Corporate Bank as a Production Support Engineer. The Service Transition / Change Specialist is a technical specialist who is a self-starter with expertise in one or more technical domains. Being engaged in SDLC (Software Development Life Cycle), Service Transition Specialists will contribute effectively in all the phases of the SDLC. Starting with planning phase, The Service Specialist with enhance the existing new applications and major changes on-boarding process and define and implement a robust process to identify and continuously maintain a central book of change and new application work, ensuring that resource demand is understood & risks are identified and made transparent to Senior management.
Service Transition Specialists will review (with Service Transition Leads and Release Managers) upcoming changes from a Production on-boarding perspective, participate in demos & reviews leading all the way up to smooth productionization of New Applications and change. They will continually drive the standards and adherence to the Production New Application and Major change process and Non Functional Requirements ensuring applications are built with stability in mind and require minimal manual processes in day to day production support activities.
Additionally, the person should have knowledge of production support, ITIL Processes since the role is aligned to production services team. He should be aware of incident management and problem management process.
Also possess technical skills required for the role.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Define, Develop and maintain and execute on a Central Book of Work process in relation to Major Change and New Applications for onboarding to production
Enhance, Develop and maintain an automated workflow for onboarding of New Applications and major changes into Production
Identify & communicate risks associated with New Applications and major changes into Production
Continuous analysis of change related production issues and feedback bug fixes into application backlog for future sprints and releases
Enhance non-functional requirements (NFR) with thorough due diligence for both on-prem and GCP applications
Prioritization of new application on-boarding and change by application and flow
Create stories for production engineer owned changes for entry into release process
Attend and facilitate program and project planning meeting to prioritize bug fixes, resiliency and performance enhancements, clearly articulate potential benefits in form of user stories and acceptance criteria
Maintain NFR standards, review requirements and specification
As key member of the central Transition and Change team a Service Transition Specialist provides updates, highlighting any risks and concerns
Actively monitor for and seek opportunities, new methods, trends, capabilities and products to the advancement of the organization
Maintain knowledge of specific specialisms, provide detailed advice regarding the application and execute specialized tasks
Own process of tracking manual tasks and identifying means of automation, employing both strategic and short term tactical automation means
Encourage and motivate colleagues to share creative ideas and learn from failures
Build a list of change by application, flow and cross domain.
Participates and provides input for lessons learnt sessions for sprints and projects
Your skills and experience
Overall IT experience of 7+ years
3+ years Change Management experience within a global operations context
3+ years’ experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function
Global Transaction Banking / Corporate and Investment Banking Experience is a plus.
Experience of end to end Level 2 management and good overview of Production/Operations Management overall
Experience of supporting complex application and infrastructure domains
IITIL / best practice service context
Good analytical and problem solving skills
Ability to work in virtual teams and in matrix structures
Working experience of some of the following technology skills:
o Operating systems (e.g., UNIX, Windows) and the underlying infrastructure environments
o Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL)
o Automation, monitoring and data analytics tools (e.g. Monitoring tool (Geneos/Nagios) , scheduling tool (Control-M /Autosys), Ansible, Blueprism, App dynamics, Splunk and similar tools)
o Any scripting languages (e.g. UNIX shell and PowerShell, PERL, Python, Github, Spring boot, JAVA/.NET and similar programming languages)
How we’ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
https://www.db.com/company/company.html
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

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