Patient Access Director Job Vacancy in Norwegian American Hospital Chicago, IL 60622 – Latest Jobs in Chicago, IL 60622 – updated today
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Company Name : Norwegian American Hospital
Location : Chicago, IL 60622
Position : Patient Access Director
Job Description : Position Summary:
The Patient Access Director develops, implements, and operates Outpatient Registration, Insurance Verification and Pre-authorization, Admitting, Emergency Department registration, Central Scheduling, Telephone Operators, and Information Desk functions. The Patient Access Director integrates the departments’ services with the hospital’s primary functions, develops/implements policies and procedures that guide or support service, assess and improves department performance, and ensures orientation and continuing education of departmental staff.
Essential Duties and Responsibilities:
1. Demonstrates a thorough understanding of regulatory and accreditation requirements for government and third-party agencies to ensure compliance and appropriate reimbursement. Stays abreast of payer requirements and changes within the industry. Ensures timely staff education to improve overall job understanding of key regulatory and payer requirements.
2. Establishes continuous monitoring and quality assurance procedures for all critical reimbursement elements to ensure effective cash flow and reimbursement for hospital services rendered to patients.
3. Ensures all associates are trained in the policies, procedures, and processes of Patient Access to achieve quality outcomes. Facilitates implementation and monitoring of processes, reporting, and educational programs.
4. Manages Patient Access associates in all areas of employee selection, training, evaluation, coaching, and counseling. Determines staff qualifications and competence.
5. Develop specific objectives, budgets, and performance standards for each area of responsibility.
6. Maintains knowledge of all Patient Access areas ensuring high productivity and proficiency standards of performance are achieved at all times.
7. Works collaboratively with all internal and external customers and departments to ensure timely and accurate patient registration and processing related to all aspects of the patient and revenue cycle process.
8. Provides the highest quality patient service while consistently informing patients of their coverage, available financial alternatives, and discussing all coverage options to assist the patients.
9. Protects the financial stability of the patient and hospital by ensuring all point of service collections are accurately and appropriately communicated and obtained prior to service or acceptable financial arrangements are made.
10. Ensures all accounts are handled within the standard process as it relates to eligibility, insurance verification, patient estimates, collection of prior patient balances, point of service collections, medical necessity, referrals, prior authorizations, the accuracy of insurance payer, avoidable front-end denials, financial counseling, and data integrity and accuracy.Ensures all compliance and audit requirements are understood, consistently followed, and current in tracking and monitoring requirements. Makes suggestions for process improvements and develops plans for successful implementation.
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Weekend availability
Experience:
Practice Managers & Administrators: 5 years (Preferred)
Management: 5 years (Preferred)
Work Location: One location
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