Patient Coverage Rep-Full Time/Remote Job Vacancy in Advocate Aurora Health Chicago, IL 60601 – Latest Jobs in Chicago, IL 60601 – updated today
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Company Name : Advocate Aurora Health
Location : Chicago, IL 60601
Position : Patient Coverage Rep-Full Time/Remote
Job Description : PATIENT COVERAGE REP
REMOTE – 2025 Windsor Dr. Oak Brook IL 60523
Day shift
Full-time includes benefits
Position Requirements:
High School diploma or GED 2 years of experience in healthcare, with focus on registration, insurance, and billing. Knowledge and understanding of Revenue Cycle specific insurance and billing procedures preferred. Previous data entry experience and demonstrated proficiency with emphasis on speed with accuracy. Good organizational ability as well as solid written and verbal communication skills. A basic understanding of EHRs, with the ability to gain deeper knowledge. Knowledge of Medicare, Medicaid and third-party payors. Knowledge of medical terminology. Must be able to sit most of the workday. Must be able to lift up to 10 lbs. occasionally. Operates all equipment necessary to perform the job. Exposed to a normal office or home office environment. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Purpose: Ensures the verification of insurance information received from various points of contact, including patients, payors, and other team members (inside and outside the revenue cycle). Uses multiple tools in Epic to ensure information is updated, ensuring billing accuracy. Accountabilities: Receives incoming calls from patients as well as business office team members to perform coverage updates. Updates information in the Electronic Health Record(s) (EHR) to ensure coverage is verified and accurate. Ensures appropriate steps are taken to initiate claims on affected transactions. Performs updates based on Visit Filing Order changes daily, ensuring claims are sent to the correct primary and/or secondary payor. Reviews electronic eligibility transactions returned for patients with upcoming services, as well as for services that have already been billed to the patient, performing the necessary updates to coverage as needed to ensure accuracy of coverage information. Sends and receives Customer Relationship Management requests (CRM) to communicate with other team members in the business office regarding patient initiated insurance concerns. Follows up on patient initiated insurance changes through the EHR Patient Portal and makes updates as necessary. Performs guarantor account updates based on patient initiated requests, ensuring the appropriate guarantor type is being used based on billing requirements. Updates hospital account records (HARs) and visits to ensure Smart Chart identified data discrepancies are corrected. Works other EHR work queues related to patient demographic, guarantor, and coverage information as needed.
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Post Tags : , Chicago, IL 60601, jobs in Chicago, IL 60601, Patient Coverage Rep-Full Time/Remote jobs in Chicago, IL 60601
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