Remote Customer Service Representative – Ken Garff Listening Center Job Vacancy in Service Call Center Draper, UT 84020 – Latest Jobs in Draper, UT 84020 – updated today

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Company Name : Service Call Center
Location : Draper, UT 84020
Position : Remote Customer Service Representative – Ken Garff Listening Center

Job Description : The Ken Garff Listening Center is a contact center that is currently looking for Remote Customer Service Representatives!

Great work schedule! Hours are flexible. Work peak hours then create your own work schedule.

Listening Center is open from 6 AM to 7 PM Monday – Friday,

8 AM to 4:00 Saturdays—closed Sunday.

Here’s what you’ll be doing:

Answer customer calls promptly and professionally.
Determine customer’s concerns and schedule the necessary appointment.
Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
Document and update customer records.
Establish and maintain great customer relationships.
Be a team player and uphold the Ken Garff’s standards of professionalism and integrity.

Network Requirements:

25 Mbps download speed minimum
10 Mbps upload speed minimum

Equipment Requirements:

Must provide your own equipment
Headset with microphone
Keyboard and mouse
Monitor (2 preferred)
Computer (must be Windows) with working webcam
Desktop (must be Windows) with at least 8GB of RAM minimum
If only laptop (Windows) is available, must have 8GB of RAM minimum

Qualifications:

Positive, energetic, enthusiastic, and service oriented.
Must provide your own equipment
Proficient computer skills, capability to manage multiple systems, and able to type 30 + wpm
The ability to help solve customer problems
Excellent problem-solving and communication skills. (Written and verbal)
Ability to multitask, organize & prioritize—in other words, work smart.
Previous customer service or call center experience a plus.
High School Diploma or equivalent
Must be 18 years or older and authorized to work in the U.S.
Bilingual in Spanish a PLUS!
Must be located in Utah, Nevada, Arizona, Colorado, Wyoming, Iowa, and Michigan

Benefits for working at Ken Garff Listening Center:

Earn a college degree, no cost to yo!
Paid training—we care about your success.
Flexible schedule!
Real career growth at a nationwide automotive powerhouse
Competitive base pay
Paid Time Off
Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
401k with Company match
Optional Year-end bonus program
Employee discounts on Vehicle Purchase, Parts, Service and More!
Great people with a great culture

Job Type: Full-Time (35-40 hour work week)

Pay: Starting at $15.00 per hour; $15.50 per hour for Spanish bilingual candidates

We are an Equal Opportunity Employer
((We Hear You))

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Post Tags : , Draper, UT 84020, jobs in Draper, UT 84020, Remote Customer Service Representative – Ken Garff Listening Center jobs in Draper, UT 84020

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