Resident Liaison Job Vacancy in Onni Group Chicago, IL 60601 – Latest Jobs in Chicago, IL 60601 – updated today
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Company Name : Onni Group
Location : Chicago, IL 60601
Position : Resident Liaison
Job Description : About the Company
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
About you:
We are looking for an energetic front desk Resident Liaison with top-notch client service skills to join our team at one of our premier luxury apartment communities located in Downtown Chicago. The ideal candidate will have a positive attitude and excellent time management skills.
Essential Duties and Responsibilities:
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and practices
Resolves customer complaints and assist customers with all inquiries
Coordinates Resident Move-ins and Move-outs
Coordinates Elevator reservations for Residents
Answers phone calls, voicemails, and emails in a timely manner
Recruits Partners for our Onni Rewards program and continuously updates Residents
Ensures cleanliness and upkeep of amenity spaces by completing Property Walks
Maintains Service of Resident Lounge Coffee Machines and supplies
Assists with packages, auditing, dry cleaning, and perishable arrangements
Plans and brainstorms Resident events with Concierge, Resident Services, and Property Management
Qualifications:
High School Diploma or equivalent
Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows
Excellent oral and written communication skills
Must be professional, team-oriented, and possess good work ethics
Excellent organizational and time management skills
Ability to be flexible, positive, outgoing, and personable
Perks and Benefits:
Competitive pay and comprehensive benefit package
Paid time off
Programs to continuously develop and recognize employees
Wellness: lifeworks wellness platform
To top it all off – a great company culture with lots of exciting projects and career growth opportunities!
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Post Tags : , Chicago, IL 60601, jobs in Chicago, IL 60601, Resident Liaison jobs in Chicago, IL 60601
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