ServiceNow Administrator Job Vacancy in TE Connectivity Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka

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Company Name : TE Connectivity
Location : Bengaluru, Karnataka
Position : ServiceNow Administrator

Job Description : TE Connectivity’s IT Software and Systems Administration Teams support mainframe, Unix, Linux, and Windows-based servers. This includes installation, configuration, ongoing maintenance, and backup/recovery of physical and virtual servers. They monitor servers for performance and availability and work with customers and vendors to troubleshoot hardware and software issues. TE’s IT Software and Systems Administration Teams analyze application requirements and recommend appropriate hardware configuration to meet requirements, install, configure, upgrade, monitor, troubleshoot technical systems software such as middleware, portal, e-mail, collaboration, unified communications, systems monitoring, trouble ticketing, software distribution, etc. They also evaluate new products, upgrade features, and recommend toolset selection.
Job Summary:

TE Connectivity is offering a ServiceNow Administrator position within its globally acting ITSM Solutions team. We are operating a cloud based ServiceNow instance. In use are several platforms features as well as several applications out of the ITSM and ITOM modules. Further, a service portal with a growing number of Service Catalogs, Chat, Knowledge Base and Service Alert Center.
As a ServiceNow administrator, your duties are to maintain the applications within TE Connectivity’s ServiceNow Instance or provide support to end-users. You administrate the workflows on the software, implement new systems or add-ons, generate reports, import and export data, maintain user and group records, promote update sets, help with problem resolution, and test systems after they are changed. Further, you manage and work on incoming Incidents and Requests.
Job Description:
Responsibilities:

Management of Requests, Incidents and Changes related to the ServiceNow platformFulfilling and tracking of Incidents, Request and Changes raised with ServiceNow HI-PortalEducating staff on application of the standard functionalities of TE’s ServiceNow instanceAdministrating and maintaining the security aspects on platform levelPerforming changes to the configurations of applications and modulesMaintaining and controlling basic data integrationsEnsuring system performance and availabilityClear understanding of Schema maps and the system dictionarySupport the development operations process by documenting and testing of changes and management of Update Sets

Competencies & Experience Required/Desired:

Appropriate, verifiable job experience (1-4years) in ServiceNow administrationExcellent written and oral communication skills – high standard of accuracyExcellent presentation and teaching skills

Good experience with the following technologies/tools/processes:

ServiceNow Certified Administrator on at least Orlando, Paris or QuebecITIL Foundations (Edition 4 – ITIL practices – service management practices)LEAN, SixSigma, Continuous Improvement processes and tools

Educational Required/Desired:

Bachelor’s degree or comparable education in a technical field such as computer science, computer engineering or related field required or appropriate job experience.Proficient written and verbal communications skills in English (CEFR C1). Additional language(s) are welcome.High capacity for autonomous work with accurate reporting and feedback to manager.

Competencies
Values: Integrity, Accountability,Teamwork, Innovation
About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With more than 85,000 employees, including over 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.
What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.
Generous 401(k) Plan
Tuition Reimbursement
Benefits start on day one
Charity Donation Matching Program
Competitive Paid Time Off
Employee Resource Groups
Employee Stock Purchase Program
Healthcare for Associates and Families
Health and Wellness Incentives
Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

EOE, Including Disability/Vets

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