SME (Collections) Job Vacancy in 2COMs Pune, Maharashtra – Latest Jobs in Pune, Maharashtra

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Full Details :
Company Name : 2COMs
Location : Pune, Maharashtra
Position : SME (Collections)

Job Description : Job Description
Collections
University graduate with minimum of 15 years of education2-4 years of experience in Accounts ReceivableExpertise in MS Office or equivalent office productivity toolsFluency in English language Strong Verbal communication, clear dictionGood Business awareness, Team work, Adaptability, time managementStrong Business Awareness of the Financial processes, AR Collections including knowledge of upstream and downstream processes and how they impact internal and external customers.
Typical Responsibilities include:
Telephone or chat based support to resolve customer / vendor queriesAdherence to normal contact center metrics defined for the proceses, such as First Contact Resolution, Average Handle time, Average Speed of Answer among others as relevant.Support and guidance on process to newer team members
Should be Comfortable with Australian Shift
Job Information
Salary
3,00,000 – 5,00,000 annual salary
Work Experience
Experienced
City
Pune City
State/Province
Maharashtra
Country
India
Industry
BPO
Zip/Postal Code
411001

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