Sr. Administrator – Messaging Job Vacancy in Microland Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka
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Company Name : Microland
Location : Bengaluru, Karnataka
Position : Sr. Administrator – Messaging
Job Description : Additional details
Level
P2
Requirement location
India – Bengaluru
Number of Position
1
Employment type
EPD
Cluster/Group
Microland Delivery
Business Unit
RUN – HYBRID DELIVERY UNIT
Department
Collaboration – Tech Ops
Job Description
Role Competencies Technology > Monitor, Administer, Troubleshoot and provide L1/L2 Level of support for eMail infrastructure hosted on Microsoft Exchange Server 2010/2013/2016 & O365 for a user base spread across multiple environments and time zones. > Good knowledge on O365 ATP. > Good knowledge on DMARC, DKIM & SPF > Troubleshoot and administer the Exchange Active Sync (EAS) environment for multi-thousand devices that are managed through Good Mobile. > Responsible for Incident Management i.e. Troubleshooting and leading critical or urgent issues on eMail and mobility infrastructure, and driving them to resolution as per the agreed SLAs with customer. > Manage Exchange Load Balancers (KEMP Load Balancer & WNLB). > Managing of Email gateways Cisco IronPort. > Performing successfully configuration changes to the infrastructure within the defined maintenance schedules. E.g. OS and Application Patches, Roll-Ups, Upgrades, etc. > Perform duties such as Setting up Mailboxes, Device Enrollments / Mailbox Restorations – Disaster Recovery / Redundant Environment Setup / Configuration / Administration, Scripting Languages: PowerShell. > Support Knowledge Management initiative and assist Problem Manager with creation of SOPs/ KBs for Known Error Database. > Keeping updated with the latest features and solutions for the products supported, and up skilling as and when Program demands. > Proactive monitoring and administration: Sound knowledge of warning/Errors. Any error observed during health check/reports, should be able to analyze the criticality and impact and try to resolve. > Hardware and Networking: Knowledge on Server Hardware – Multiple Vendors, Remote Management Tools, Software & Hardware Raid, Clear network fundamentals & topology > Exchange/Domino/Send Mail Messaging Management: Sound knowledge of Exchange/Domino/Send Mail server, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, Exchange server roles and responsibilities, Basic knowledge of power shell, Knowledge of DAG, Knowledge of RSG/RDB and tracking emails. > Messaging Server & Client: Sound knowledge of Outlook/Lotus Notes, Analyze the message header, Delegate permission, Recovering deleted items, Outlook rules, Free/busy, Create/Modify location document, > Collaboration Services: Good knowledge and experience in handling Skype for Business / Lync 2010/2013 Servers. Experience on Enterprise Voice and client related issues. > Clustering: Clear Clustering fundamentals, knowledge between NLB and Clusters > Active Directory User Administration and Management: Basic knowledge – What is Active Directory, user administration and management.
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