Student Advisor Job Vacancy in Blueprint Test Preparation Los Angeles, CA 90045 – Latest Jobs in Los Angeles, CA 90045 – updated today

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Company Name : Blueprint Test Preparation
Location : Los Angeles, CA 90045
Position : Student Advisor

Job Description : Blueprint Education is hiring a Student Advisor to assist in our sales, enrollment, and student support process. This is a full-time position, working remotely in the United States, west coast, or mountain time preferred. The role will report to the Associate Director of Student Success. We are available to our students Monday-Sunday 6 am to 6:30 pm PST. This role will be Sunday-Thursday.

What You’ll Do
The Student Advisor is the main contact for our prospective pre-law, pre-med, and medical students. You will help students select the best test prep option to fit their unique goals as they navigate the medical school journey. This is a sales-driven role with service support provided as necessary. Your success will be measured based on new enrollment growth and overall student satisfaction, with the opportunity to earn a bonus.

Key Responsibilities

Counsel students via phone, email, and live chat, as they navigate the entrance exam and admissions processes
Reach out to leads gathered from our marketing channels to explain our products and help students enroll in a program that fits their goals
Field calls from our inbound sales phone line and speaks with potential customers to provide advice and make sales
Track leads, customer interactions, and sales, and communicate with other members of our Student Success Team to ensure customer care.
Provide onboarding and ongoing customer service support and technical support for our students currently enrolled in our programs.
Achieve monthly enrollment goals, retention targets, and other service metrics.

Who You Are

Get-it-done attitude befitting a role with numerous and shifting responsibilities
Close attention to detail in written communication
Bachelor’s degree and 1+ year work experience in customer service.
A passion for both customer care and closing sales – all day, every day
Strong interpersonal skills, maturity and good judgment, and ability to communicate with a diverse range of individuals
Must be able to work under pressure and juggle multiple channels of communication simultaneously
Must be able to think critically and creatively and make decisions to solve a wide range of complex customer issues
Team player
Prior experience in the test prep or tutoring industry is a plus but not required
Prior working knowledge of the LSAT/MCAT/USMLE/COMLEX is also a huge plus, but not required

Life at Blueprint
Hi, we’re Blueprint. We live at the intersection of education and technology. We use cutting edge technology and powerful data to create personalized and innovative learning experiences. Our team is passionate about education and its ability to improve lives. Our learners hold us to a high standard, and we do the same with each other. We thrive on change, we are relentless about improvement, we practice trust-based vulnerability, and we are committed to a culture of freedom and responsibility. We get a lot done, and we have a lot of fun doing it.
More details on life at Blueprint:

Meaning. Do meaningful work that has a positive impact on society.
Influence. Good ideas win and we value contributions from everyone.
Innovation. It’s central to who we are and everything we do.
Growth. We are always learning and you will sharpen your skill set.
Performance. We set crazy big goals and make them happen.
Low ego. High energy. That’s our recipe for success.
Autonomy. Our team thrives with freedom and responsibility.
Flexibility. We trust our people to do great work without unnecessary rules.
Remote first. And not going back.

Benefits include:

Competitive salary at a fast-growing company
Comprehensive health, dental and vision insurance
401K plan with company match
Remote-first work environment
Unlimited vacation and personal leave policies
Free employee test prep programs
Family discounts on prep programs

At Blueprint we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

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