Team Leader Job Vacancy in Balance & Wellness UAE Dubai – Latest Jobs in Dubai – updated today
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Full Details :
Company Name : Balance & Wellness UAE
Location : Dubai
Position : Team Leader
Job Description : Key Accountabilities:
Operations:
Maintaining upkeep of the spa by ensuring cleanliness, timely repairs and hygiene.
Maintaining employee roster to ensure minimal overtime hours
Maintain logs for stock purchase, issue and participate in monthly inventory count
Identify new product line and negotiate with vendor on pricing, discounts
Approve bills of suppliers and reconcile with quantity received. Provide and follow up on invoices presented to accounts
Participate in monthly MIS review and take lead in developing annual budgets for the spa
Promoting and selling retail products
Marketing / Revenue:
Engage with marketing agency to setup marketing calendar for the year
Define specific KPI’s with set targets during the month to boost revenue
Manage social media ad campaigns within the budget allocated
Review monthly campaign productivity on a cost benefit ratio
Engage within group for tie ups during their campaign, events and roadshows
Develop strategies for advertisement in print and other media
Supports in revenue generating ideas and initiatives
Customer Management:
Interact with customers and get feedback on the level of satisfaction and improvement recommended
Suggest action points for improvement of guest experience in Spa unilaterally and based on feedback received
Address grievance of guests with appropriate timely action
Log all customer feedback and discuss with management on a periodic basis highlighting adverse comments
Upselling membership plans to guests and sending reminders to existing members for renewal
Supports front office for bookings and queries
Qualifications
Key Accountabilities:
Operations:
Maintaining upkeep of the spa by ensuring cleanliness, timely repairs and hygiene.
Maintaining employee roster to ensure minimal overtime hours
Maintain logs for stock purchase, issue and participate in monthly inventory count
Identify new product line and negotiate with vendor on pricing, discounts
Approve bills of suppliers and reconcile with quantity received. Provide and follow up on invoices presented to accounts
Participate in monthly MIS review and take lead in developing annual budgets for the spa
Promoting and selling retail products
Marketing / Revenue:
Engage with marketing agency to setup marketing calendar for the year
Define specific KPI’s with set targets during the month to boost revenue
Manage social media ad campaigns within the budget allocated
Review monthly campaign productivity on a cost benefit ratio
Engage within group for tie ups during their campaign, events and roadshows
Develop strategies for advertisement in print and other media
Supports in revenue generating ideas and initiatives
Customer Management:
Interact with customers and get feedback on the level of satisfaction and improvement recommended
Suggest action points for improvement of guest experience in Spa unilaterally and based on feedback received
Address grievance of guests with appropriate timely action
Log all customer feedback and discuss with management on a periodic basis highlighting adverse comments
Upselling membership plans to guests and sending reminders to existing members for renewal
Supports front office for bookings and queries
Primary Location: AE-AE-United Arab Emirates
Work location/ موقع العمل: HOSP – Oasis Center – Dubai, UAE HOSP – Oasis Center – Dubai, UAE HOSP – Oasis Center – Dubai, UAE, , Dubai
Job: Landmark Hospitality Operations
Organization: Balance & Wellness UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: May 29, 2019, 7:31:53 AM
This post is listed Under Jobs in general jobs
Post Tags : , Dubai, jobs in Dubai, Team Leader jobs in Dubai
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