AGM-Area Retail Job Vacancy in Vodafone Idea New Delhi, Delhi – Latest Jobs in New Delhi, Delhi – updated today
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Company Name : Vodafone Idea
Location : New Delhi, Delhi
Position : AGM-Area Retail
Job Description : Job Req ID: 22544
Location:
New Delhi, IN
Function: Retail
About:
Role
Area Retail Lead
Function / Department
Retail
Location
Delhi
Band
M2
Job Purpose
Drive Customer First agenda (Focus on unmatched Customer Experience )
Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction)
Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process)
Deliver big bets for driving future growth (strategic thrust areas)
Key Result Areas/Accountabilities
Champion TNPS @ Retail to make it a way of life in the Zone
Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS
Improve on conversions – 4G SIM Upgrade, Base verification, MVA basis AOP targets
implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets
Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business
Core Competencies, Knowledge, Experience
Analytical & Problem Solving Skill
Bachelors/MBA with 8-10 Years of experience
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Post Tags : , New Delhi, Delhi, jobs in New Delhi, Delhi, AGM-Area Retail jobs in New Delhi, Delhi
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