AMSupervisor – US Payroll Job Vacancy in UKG (Ultimate Kronos Group) Noida, Uttar Pradesh – Latest Jobs in Noida, Uttar Pradesh – updated today

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Company Name : UKG (Ultimate Kronos Group)
Location : Noida, Uttar Pradesh
Position : AMSupervisor – US Payroll

Job Description : Description & Qualifications
Description
Job Summary:

Overall responsibility for leading and managing aligned production activities within the Payment Services team. This position is responsible for managing the people, processes and technology required to successfully complete the required production obligations timely and accurately. This position will be responsible for the operational performance of the team, and the productivity of the team. Actively participate in the resolution of day to day issues that arise, including problems with customers, third parties, internal teams and our internal systems as needed.

Essential Duties and Responsibilities:

Develop strong relationships and alignment with our internal partners.Ensure that all daily production requirements are completed each day with sufficient documentation
Drive the establishment and refinement of the Payment Services process methodology and best practicesManage aligned Payment Services team members in specific functional areas: Tax Code Maintenance, Tax Profile building and Technology Solutions.Other related production activities as requiredGenerate operational metrics to communicate and manage the performance of the production teamFacilitate the delivery of training as required by internal or external customersProvide backup to team and after-hours work, as necessary.Performs interview process for new hires for roles within team.
Hires, fires and performs employee performance reviewsBuilds and maintains strong peer relationships within the team and across the organization.Escalate potential service issues to Senior Management.Directs work within clear budgetary guidelines.Defines standards and reusable approaches within the Payment Services operational framework.Train team members on new or enhanced operation procedures and policies.Implement quality control measures.Is accountable for on-going management of effective client service relationship in one area of the business as the main point of contact for senior client representatives.Other duties may be assigned from time to time
Qualifications
Required Qualifications/Skills:
5+ years in a management role
5+ years of process/operational excellence experienceMust be proficient in Microsoft Office (Excel, Word, and PowerPoint)

Preferred Qualifications/Skills:
5-10+ years of payroll and/or services industry experiencePrevious technical resource management experience
UiPath experience or exposureWorking knowledge of UKG
Industry related certifications, i.e. Certified Payroll Professional (CPP), Certified Treasury Professional (CTP)

Interpersonal Skills:
Excellent written and verbal communication skillsConflict resolutionManagement experience
Excellent customer service skillsAbility to handle multiple tasks under tight deadlinesHighly motivated and team oriented

Education/Certification/License:
Bachelor degree in Business, Accounting, Computer Science or a related field or equivalent work experience
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired?
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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