Apple MAC Onsite Technician Job Vacancy in Hemmersbach GmbH & Co. KG Phoenix, AZ – Latest Jobs in Phoenix, AZ – updated today
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Company Name : Hemmersbach GmbH & Co. KG
Location : Phoenix, AZ
Position : Apple MAC Onsite Technician
Job Description : Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your Tasks
– Troubleshooting and configuring of Apple Mac environment, Apple Mobile devices, and MAC OS. – Provide walk-up support at corporate IT Kiosk environment. – Provide desk-side support at client’s location. – Providing advance level of support for complex issues with regards to End User Workspace hardware, software and applications. – Installing, upgrading, supporting and troubleshooting End User Workspace Hardware. – Being in charge of local IT inventory, spares management, hard disk image management and CMDB. – Working closely with the Remote service desk team. – Maintaining positive relations with our end-users.
Our Requirements
– Apple MAC experience required. – Apple MAC and JAMF Certified technicians with GSX accessible to order parts for client via Apple Global Service Exchange (GSX). – Accurate testing, identifying, repairing, resolving and documenting end-user technical issues regarding desktop support, iPhones, iPads, and LAN cable drops. – Basic knowledge on handing Network Switches, patch panel, Server rack, Routers, Access Points, ISP devices. – Problem solving orientation and ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. – Previous experience in the delivery of IT support services, ideally as an IT Technical Engineer/Technician.
Your Benefits
A highly regarded team member within an exponentially growing international IT company exciting projects and challenges daily and with autonomy.
Team Spirit: strong team spirit and a great working atmosphere in a friendly team.
Direct and informal communication even at management level.
Career Opportunities: Great possibilities for professional, personal, and language training.
Buddy program to make sure you have an amazing start, a welcome pack included.
A support package that includes: medical coverage, Dental & Vision coverage, Life Insurance, Short & Long Term disability insurance, 401K, PTO.
A company that is not only continuously commercially successful but also provides a sense of purpose.
Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.
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