Assistant Manager- Service Experience- Last Chance Phoenix Job Vacancy in Nordstrom Inc Phoenix, AZ 85016 – Latest Jobs in Phoenix, AZ 85016 – updated today
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Company Name : Nordstrom Inc
Location : Phoenix, AZ 85016
Position : Assistant Manager- Service Experience- Last Chance Phoenix
Job Description : The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.
A day in the life…
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
Perform all Service Experience, Cash Room and Communication procedures as applicable
You own this if you have…
A track record of successful results, for example, strong productivity and achievement of goals
Strong organizational, delegation and follow-through skills
Clear and effective written and verbal communication as well as strong interpersonal skills
The ability to prioritize multiple tasks in a fast paced environment.
Proficiency in multiple operating systems such as, MS Windows, iOS and Android
A high school diploma, or equivalent (preferred)
Job Type: Full-time
Pay: $16.60 – $26.55 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Retail Store Management: 1 year (Preferred)
Work Location: One location
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